HP Install Network Printer Wizard 8.1 won't start (831 Views)
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Posts: 2
Registered: ‎07-10-2007
Message 1 of 1 (831 Views)

HP Install Network Printer Wizard 8.1 won't start

I had version 7 installed on my SBS 2003 windows server. It worked fine. I upgraded and the new version installs just ine, but when I click on the program menu entry, the mouse momentarily turns to an hourglass and that's it, nothing.


I can't seem to find the old version, 7. If I could, I would go back to that.


I've tried uninstalling, doing all my MS updates, and reinstalling version 8.1. Same thing. I also tried turning DEP off for this program. No change.


I really need to get this to work as every printer in our environment is a HP LaserJet that is networked.


Does anyone have any suggestions?


Thanks, Chris

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