04-04-2011 10:11 AM
I had version 7 installed on my SBS 2003 windows server. It worked fine. I upgraded and the new version installs just ine, but when I click on the program menu entry, the mouse momentarily turns to an hourglass and that's it, nothing.
I can't seem to find the old version, 7. If I could, I would go back to that.
I've tried uninstalling, doing all my MS updates, and reinstalling version 8.1. Same thing. I also tried turning DEP off for this program. No change.
I really need to get this to work as every printer in our environment is a HP LaserJet that is networked.
Does anyone have any suggestions?