EIO 1: Empty (270 Views)
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Occasional Visitor
Joseph Graves
Posts: 2
Registered: ‎10-18-2006
Message 1 of 3 (270 Views)

EIO 1: Empty

I have a laserjet 2300dn with a jetdirect 610n (J4169A) installed in it. On the configuration page, EIO 1 is empty. What does this mean? Can this problem be fixed without replacing the card? I noticed that other messages have been posted with similar problems, but I would like to know specifically:

1. Is the jetdirect 610n the only card that will work for a laserjet 2300dn?

2. If "Yes" to Question 1, how & where can I order a replacement card (if necessary).

3. If "No" to Question 1, what other cards are compatible with a laserjet 2300dn?
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Honored Contributor
Richard Eklund
Posts: 379
Registered: ‎09-30-2002
Message 2 of 3 (270 Views)

Re: EIO 1: Empty

Greetings;

No EIO? Odds are that your JetDirect card has failed. Time to replace it. Contact your local HP ASP and have them order one for you. Last checked, an exchange JetDirect 620n (J7934-69011) runs for about $220.00 plus shipping.

Seems that the 600, 610 and 615 weren't too dependable, but the 620 seems to be pretty rock solid.

Any issues, feel free to call.

Sincerely

Richard Eklund
ITWorkz
512-589-6410
"Everytime you do a good deed, you kick the devil in the butt." Tim Allen
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Occasional Visitor
Joseph Graves
Posts: 2
Registered: ‎10-18-2006
Message 3 of 3 (270 Views)

Re: EIO 1: Empty

Thanks, Richard, for your prompt response.
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