02-21-2010 10:17 AM
1. printer cartridge incorrectly installed,
2. scan feature does not work,
3. printer keeps printing alignment page.
I am so frustrated that I want to throw my printer out the window and start over. At this point I am ready to give up on HP.
Is there anyway to turn off or opt-out of that stupid "printer cartridge incorrectly installed" error. I am stuck in a catch 22. The printer now prints out an alignment page every time I turn the printer on and it won't let me scan the alignment page to stop this because of the "printer cartridge incorrectly installed" error. I now have a pile of alignment pages all over my room wasting ink and paper.
The printer still works fine except the scan feature does not work and it keeps printing the alignment pages.
I am so angry. Is there some way to disable that stupid "printer cartridge incorrectly installed" error? I tried cleaning the contacts on the cartridge, resetting the printer cartridge by taping the right and left contacts, and resetting the printer by unplugging it for 30 seconds.
02-21-2010 07:15 PM
Can you mention your product name/number ?
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12-02-2010 10:32 PM
i am having the exact same problem.
my printer model is HP 2180.
i need urgent help.
what can i do?