Print Cartridge Problem (885 Views)
Occasional Contributor
Posts: 1
Registered: ‎05-13-2012
Message 1 of 3 (885 Views)

Print Cartridge Problem

Help! My Photosmart C4780 says "Print cartridge problem." I had a compatible black cartridge that worked fine for a while, So in case this was the problem I purchased an HP black one. Colour is original HP one. Now I have this error message. I have cleaned cartridge but no success.

Help me please!

Many Thanks


Outstanding Contributor
Posts: 15,887
Registered: ‎02-27-2006
Message 2 of 3 (882 Views)

Re: Print Cartridge Problem

Maybe the color cartridge has an issue?
Frequent Advisor
Posts: 32
Registered: ‎02-05-2011
Message 3 of 3 (517 Views)

Re: Print Cartridge Problem

Hi Marc, are you seeing the msg on the HP original or the "compatible"?

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