Re: Print Cartridge Problem (518 Views)
Reply
Occasional Contributor
Posts: 1
Registered: ‎05-13-2012
Message 1 of 3 (886 Views)

Print Cartridge Problem

Help! My Photosmart C4780 says "Print cartridge problem." I had a compatible black cartridge that worked fine for a while, So in case this was the problem I purchased an HP black one. Colour is original HP one. Now I have this error message. I have cleaned cartridge but no success.

Help me please!

Many Thanks

Marc

Outstanding Contributor
Posts: 15,887
Registered: ‎02-27-2006
Message 2 of 3 (883 Views)

Re: Print Cartridge Problem

Maybe the color cartridge has an issue?
Highlighted
Frequent Advisor
Posts: 32
Registered: ‎02-05-2011
Message 3 of 3 (518 Views)

Re: Print Cartridge Problem

Hi Marc, are you seeing the msg on the HP original or the "compatible"?

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.