Re: Print Cartridge Problem (443 Views)
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Occasional Contributor
mtcdj2001
Posts: 1
Registered: ‎05-13-2012
Message 1 of 3 (811 Views)

Print Cartridge Problem

Help! My Photosmart C4780 says "Print cartridge problem." I had a compatible black cartridge that worked fine for a while, So in case this was the problem I purchased an HP black one. Colour is original HP one. Now I have this error message. I have cleaned cartridge but no success.

Help me please!

Many Thanks

Marc

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Outstanding Contributor
DavidZuts
Posts: 15,165
Registered: ‎02-27-2006
Message 2 of 3 (808 Views)

Re: Print Cartridge Problem

Maybe the color cartridge has an issue?
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Frequent Advisor
ciara_b
Posts: 30
Registered: ‎02-05-2011
Message 3 of 3 (443 Views)

Re: Print Cartridge Problem

Hi Marc, are you seeing the msg on the HP original or the "compatible"?

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