Photosmart Plus B210a (962 Views)
Reply
Occasional Visitor
ajtreadway
Posts: 1
Registered: ‎06-12-2012
Message 1 of 2 (962 Views)

Photosmart Plus B210a

I'm having a problem getting a part for my Photosmart.  A few months ago it was replaced by HP (Customer Service Order #JKV866-01).  However, the refurbished printer was sent without the rear access door.  Since then I've contacted support several times to get this part sent to me.  I've received nothing except two request numbers:  8056939109 and 1210234101.

 

What do I have to do to get a rear access door?

Frequent Advisor
ciara_b
Posts: 32
Registered: ‎02-05-2011
Message 2 of 2 (545 Views)

Re: Photosmart Plus B210a

Hi, I know you made this post some time ago but that no one replied. Did you get this issue resolved with phone support?

Thanks

Ciara

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.