Re: Photosmart Plus B210a (558 Views)
Occasional Visitor
Posts: 1
Registered: ‎06-12-2012
Message 1 of 2 (975 Views)

Photosmart Plus B210a

I'm having a problem getting a part for my Photosmart.  A few months ago it was replaced by HP (Customer Service Order #JKV866-01).  However, the refurbished printer was sent without the rear access door.  Since then I've contacted support several times to get this part sent to me.  I've received nothing except two request numbers:  8056939109 and 1210234101.


What do I have to do to get a rear access door?

Frequent Advisor
Posts: 32
Registered: ‎02-05-2011
Message 2 of 2 (558 Views)

Re: Photosmart Plus B210a

Hi, I know you made this post some time ago but that no one replied. Did you get this issue resolved with phone support?



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