HpPhotosmart C6380 All-in-One (766 Views)
Occasional Visitor
Posts: 1
Registered: ‎12-23-2010
Message 1 of 3 (766 Views)

HpPhotosmart C6380 All-in-One

Alignment failed. Ink System Failure OXC19A0013

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HP Pro
Posts: 16
Registered: ‎09-21-2011
Message 2 of 3 (538 Views)

Re: HpPhotosmart C6380 All-in-One

I sorry your having the issue with your printer but these steps may can resolve the issue.


'0xc19a0013' or no code displays with the 'Ink System Failure' error message


Solution one: Check the cartridges


Step one: Replace empty or low cartridges

Step two: Make sure the cartridges are installed correctly

Step three: Use the automatic printhead cleaning utility

Solution two: Reset the product

Solution three: Remove, clean, and reinstall the printhead

Step three: Reinstall the printhead

Solution four: Reset the printer

Solution five: Replace the printhead




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Occasional Visitor
Posts: 1
Registered: ‎03-14-2012
Message 3 of 3 (460 Views)

Re: HpPhotosmart C6380 All-in-One

WHERE can I purchase a print head?  I've looked on line and can't find one for this printer.


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