Error: Remove and check cartridge on right (51 Views)
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Occasional Visitor
Arizbe Svedvik
Posts: 1
Registered: ‎05-21-2007
Message 1 of 2 (51 Views)

Error: Remove and check cartridge on right

I have the HP All-in-one 2610 printer and I am getting some errors when inserting ink cartridges. All started when I tried to switch my black cartridge for the photo printer cartridge, I never had problems with this before. The photo printer cartridge was new and I had it stored in the storage device while not in use. As soon as I put it in, I got error: Remove and check cartridge on right, so I did and didn't see anything wrong with it, so I put it back in. Got the same error several times. Then I tried to insert the black cartridge I had there before which was working just fine and I got an error saying "Insert black or photo print cartridge on right stall". I checked the cartridge and tried again several times and got the same error. Then I looked this up in the troubleshooting section and it was adviced to clean the nozzles, so I did following the instructions and still got the same errors. Then I thought the problem was with those 2 cartridges I had and I went ahead and got a new black one. I put it in and I got the same error again!!! "Remove and check cartridge on right.". What could be wrong? Those errors won't go away. I need help please!!

Thanks so much!

Ariz
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Honored Contributor
Denver Osborn
Posts: 1,749
Registered: ‎06-23-2000
Message 2 of 2 (51 Views)

Re: Error: Remove and check cartridge on right

Read the last 3 or so responses of this thread, the answer from Bob Canvasser may interest you. Sounds as though your problem could be caused by a bad connection.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=790470

-denver
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