03-27-2005 07:23 AM
This is an update to HP Photo & Imaging Software version 2.00A and it fixes problems in Image Zone and Image Zone Plus which arose after applying Windows XP SP2.
By the way, Pat, I have a digital camera installed on my computer as well as the psc2175 and I did not have to uninstall and reinstall the imaging software for that either.
03-27-2005 07:41 AM
My own experience with digital camera software installed after Image Zone was installed is that Image Zone would no longer function on my PSC unit. There were many errors until I uninstalled both.
When someone continues to install/uninstall software, the files left over from each installation may conflict in a new installation being applied.
One other thing I might mention, Fran, is I've never had any problems with XP SP2 only additional software.
Now if that isn't explanation enough, Fran, I don't know what is.
03-27-2005 03:43 PM
the error has nothing to do with camera software.
Please read the original problem. There is a conflict with the PSC software and the HP Image Zone on NEW machines.
OS,.NET, uninstalling, reinstalling etc have NOTHING to do with the problems.
Again, the error is "Serialization STREAM" NOT "string" as so many continue to confuse.
04-14-2005 08:47 AM
The solution provided there by fourbe worked for me - though I'm kind of mad that the problem happened and that there was nothing I could find on HP's own forums or resources that gave a solution to what I think is possibly an all-too-common problem.
I'm also not too happy at the moment about the way that speed of scanning can be so haphazard or the fact that I think my HP 6110 is going to kill itself one day soon when the self-check goes mad and causes the scanner head to repeatedly seem to throw itself at the wall at the right-hand end of its travels.
And all these problems are a real shame because, when it works, this is a rather lovely bit of kit.
05-17-2005 09:49 PM
06-19-2005 04:08 AM
PARAMETER CANNOT BE NULL, PARAMETER NAME: SERIALIZATIONSTREAM that renders the program un-openable, you should try this!
I am no computer expert by any means, just your average home computer user, but I FOUND A VERY SIMPLE FIX that worked for me and is definitely worth a try! I have a PSC 1350 and my Image Zone program started showing this error after working perfectly for 8 months! I, too, have spent an entire week and given up sleep trying to find information from HP, Microsoft, and Best Buy Geek Squad to no avail. I have removed and downloaded the printer at least 50 times, in several different ways including level 2 and level 4 removal. I have downloaded every patch & update available for both Microsoft and HP. I have searched every forum, googled the error, and tried every piece of advice that I have come across. I was about to dump my hard drive, and in my quest to figure out how to back up my hard drive to a disk, I came across this simple solution that requires NO UNINSTALLING OR REINSTALLING of anything.
1. Right click on your Image Zone icon on the desktop and click Properties
2. The target listed should look like this
"C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe" What you need to write down is the last part (hpqthb08.exe) remember, your file may be different than mine which I am using as an example.
3. Go to your start menu, click on settings, and open your control panel.
4. Double click on Administrator Tools
5. Double click on Microsoft .NET Framework 1.1 Wizards shortcut and a window will pop up with 3 options â ¦select â Fix an Applicationâ
6. Locate the file you previously wrote down in step 2 and double click on it
7. The wizard should ask you to if you would like to restore the file, click yes and follow the rest of the prompts (I can't remeber them exactly)until it leads you to run the file in â Safe Modeâ and select that option.
This is all it took to get my Image Zone to run as usual, no more error message. Let me also note that I am running Windows XP and do not have Service Pack 2 installed. I hope it is as easy as this for you to fix this most frustrating and unexplainable problem.
08-16-2005 08:54 AM
-log out of the account and reboot
-log in as the machine/domain administrator account
-backup the users folder from ?:\documents and settings\
-after backing up delete the folder (note if you are on an active directory system and have roaming profiles enabled you will need to backup and delete that also)
-log into the users account and Image Zone should now work
-restore only necessary files (favorites, my documents)
09-08-2005 06:44 AM
1) i bought a spare compact flash
2) i insert to the the hp psc 2410's card reader slot
3) i put a document in the tray
4) i push button 'scan' then ' color' or 'black'
5) it scans and saves in the compact flash
I know this is not what it should be, but it merely works for normal documentary scannings...NOT PROFESSIONAL color photo scans.
I suggest to bring this subject to HP forums and they must arrange changing these faulty printers with working ones.....
12-05-2006 11:08 PM
I have the same problem with my Hp Zone Plus (I have a PSC 2355p all-in-one)and i can print all, but i can't working with my photos because appears an error message: The error message is "The program has encountered an unexpected error: Parameter cannot be null. Parameter name: SerializationStream"
What can I do?
12-14-2006 08:39 AM
Date: Oct 13, 2006 02:24
Apparently the file was copied incorrectly to the archive. Could someone fix this?
11-19-2007 06:25 PM
paramenter cannot be null. Parameter name serializaionString"
I tried the administrative tools fix listed without success. Any new advice?
Is it worth paying IT tech support