03-04-2008 10:25 AM
04-04-2008 07:57 PM
06-03-2008 03:16 PM
06-03-2008 03:31 PM
for cases like yours, i know an application that is included on the software cd which will repair the Solution Center. file location:
im not sure though on the folder name for solution center if thats exactly what appears on the cd. but if you find it. it will contain a file that will have an extension of (.msi), right click on the file and choose the Repair option.
let me know if it works. good luck.
06-04-2008 03:51 AM
06-05-2008 04:26 PM
hopefully others will be able to post their solutions here as well so other can be able to get ideas to fix this kind of issues.
10-16-2008 02:44 PM
10-17-2008 12:57 AM
10-17-2008 01:26 AM
Curiously I was doing a Dell chat support session last night, and I think my pc told me i needed to download a Flash update first, so i may not have had it on the system. Trouble for me now is that I dont even think i can start to tackle the HP printer problem until I know System Restore is working again. That program you mentioned sounded quite good, but Im not clear what it does. I ran the Windows Install Cleaner tool today and it finds no HP software left on my System. But that doesnt explain why i still have HP exe Exceptions showing up in my Windows Firewall - and they wont Delete. Grrr. tks for your thoughts.
10-17-2008 05:24 AM
10-17-2008 05:46 AM
11-16-2008 11:00 AM
I tried updating my Flash Player (with Firefox), restarted my computer, but Solution Center did not work. Then, on a hunch, I tried Internet Explorer to download it. I restarted my computer and now HP Solution Center works!!! I think it has something to do with the fact that when you download using Firefox it says the version you are downloading is for "Browser: Firefox, Safari, Opera" and when you use Internet Explorer is says "Windows, Internet Explorer". There is a link on the download page that says "Different operating system or browser?" which I assume would take you to the different versions.
Maybe everyone already knows this but I just thought since it helped me, maybe it will help someone else! Good luck, everyone, with this problem!
11-16-2008 11:05 AM
11-17-2008 01:13 PM
11-17-2008 01:47 PM
PS: This thread has been edited to adhere to Forum Guidelines
11-19-2008 03:02 AM
That was the one where i simply pointed out that their editing of my earlier posting had created the misleading impression that Canon software was not good. It is completely inappropriate to edit a posting in such a way that it misrepresents what was said. What i had said was that the HP Printers had not worked properly because of bad software. Their Canon replacement had worked perfectly. I added that although my HP laptops had been ok, If you are going to amend the posting, please make sure it is an accurate reflection of what was said, or at least, do not alterate in such a way as you alter the meaning to misrepresent the write. You have altered the meaning and it is important that this is corrected. Thank you for your cooperation in this matter
01-01-2009 12:18 PM
Any idea what is going on? HP cannot seem to figure it out.
01-01-2009 03:38 PM
01-01-2009 04:05 PM
01-06-2009 02:30 AM
Thankfully this thread mentioned Adobe Flash Player and gave me the clue where to look. As we are on a secure network we use the macromedia lockdown file mms.cfg to restrict Flash Player. This was what was stopping HP Solution Centre from working. So thought I would quickly post my findings in case it helps anyone else.
If you have this file either delete it or edit it so that
This may not be possible on secure work machines but will not be a problem on home machines - although you are unlikely to have this file on home machines!
Hope it helps someone.
01-06-2009 03:21 AM
05-13-2009 02:30 PM