Re: HP Solution Center process run but UI not presented (321 Views)
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Occasional Visitor
Endam
Posts: 1
Registered: ‎02-12-2012
Message 51 of 53 (838 Views)

Re: HP Solution Center will not open

Hi, I also had this problem after upgrading from Vista 32 bit to Windows 7 64 bit. Installing the full product for my Photosmart C6180 (W7 64 bit OS) went without any issues - until the very last bit when it opened Solution Center. Solution Center opened but without any text/data in the selection boxes and no response from clicking. I downloaded Adobe Flasher Player and everything is now working fine (without any reboot or re-installs). 

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Occasional Visitor
giladtiram
Posts: 1
Registered: ‎02-11-2013
Message 52 of 53 (321 Views)

Re: HP Solution Center process run but UI not presented

After long time I found this post that makes the relation between Adobe flash player and the problem of "HP solution center".

 

Here is the solution:

Go here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_F...

 

Install the uninstaller software from Adobe and execute.

 

Try to operate "Hp solution center again" 

 

Worked in my case.

 

 

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924
Occasional Visitor
924
Posts: 1
Registered: ‎04-18-2014
Message 53 of 53 (53 Views)

Re: HP Solution Center will not open

The post by TE-MAN worked.. thank you very much... I have been dealing with this problem for a couple of weeks.. must have been entrees in C:\Windows\system32\Macromed\Flash\Flash9b.ocx there were other entrees as well Flash8.ocx

 

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