09-17-2013 01:21 AM
Currently we are having Performance Center 11.
1) We have two PC application servers [ WINDOWS 2008 R2 64 bit SP1 ] on which below were installed and currently present.
1.1) HP Application Lifecycle Management 11.00 SP3 [ Software ]
ALM patch level: 13
1.2) HP Performance Center Server
HP Performance Center 11.00 Server Patch 07 [ Software Patch ]
1.3) Shunra for HP Performance Center Product Version 5.41 [ Software ]
2) We have three PC Hosts( controllers ) [ WINDOWS 2008 R2 64 bit SP1 ] on which below were installed and currently present.
2.1) HP Performance Center Host Version 188.8.131.52 [ Software ]
HP Performance Center Host 11.0 Patch 7 [ Software Patch ]
2.2) Shunra VE for HP LoadRunner Ver. 5.41 [ Software ]
2.3) LoadRunner and all its components are with : 11.04.0.0 [ Software ]
3) We have one site scope server [ WINDOWS 2008 R2 64 bit SP1 ] on which below were installed and currently present.
3.1) HP MI Listener 11.0 version 184.108.40.206 [ Software ]
3.2) HP SiteScope version 11.0 [ Software ]
3.3) Sentinel RMS License Manager 8.3.0 [ Software ]
4) We have 30 Load Generators or Injectors of different OS and bit levels [ Windows 2003 32 bit/64 bit and windows 2008 R2 64 bit SP1 ] on which below were installed and currently present.
4.1) HP Load Generator 11.0 version 220.127.116.11 [ Software ]
HP Load Generator 11.0 Patch 04 [ Software Patch ]
4.2) Shunra VE Desktop Client version 5.41 [ Software ]
5) MS SQL 2008 Database Server and Repository server
We are planning to VERSION UPGRADE from Performance Center 11.00 to Performance Center 11.50.
Q1) Is Performance Center 11.50 the latest one OR do we have any new versions of Performance Center released after 11.50?
Q2) From the below URL, noticed that Performance Center 11.52 is released, how stable is performance center 11.52 compared to 11.50?
Q3) Are there any issues reported for 11.52 since it is a new release? Which is efficient patch # for 11.52?
Q4) Are there any unsolved issues reported for 11.50 since it was released? Which is efficient patch # for 11.50?
Q5) What are the additions and eliminations done in 11.52 w.r.t to 11.50?
Q6) What are the steps we have to follow for upgrading performance center 11 to (performance center 11.50/52)?
Q7) Did anyone face challenges while upgrading from PC 11.00 to [PC 11.50/52] ; is it documented anywhere by Vendor for reference ?
Q8) What are the pre-requisites ( database backup/admin access to repositories etc ) we have to follow before performing this version upgrade of PC 11 to 11.50/52?
Q9) Where from we have to download the new version software’s and patches ; will vendor provide appropriate software after studying our Infrastructure?
Q10) Will the Version upgrade from 11.00 to [ 11.50 OR 11.52 ] affect the ALM 11/ Performance Center/ Load Runner Licenses?
Q11) Should we request for Licenses for ALM/PC/LR/Shunra after the Upgrade?
Q12) Will the old scripts present in PC 11.00/QTP 11.00 getexecuted on PC 11.50/52 OR do we need to upgrade all the 11.0 scripts to 11.50/52?
Q13) Should we use any upgrade tools like QTP Asset Upgrade Tool for Upgrading Scripts from One Version to another?
Q14) Which Patch Level # is most efficient/recommended by vendor for PC 11.50 and PC 11.52?
Q15) Important Question: How will the integration work between Shunra and PC 11.50/52? Which is the vendor tested version of Shunra support PC 11.50/52?
Q16) Should we upgrade IE on client / server or is it not needed ; currently we are on IE9?
Q17) After Upgrade should we inform users to install any pre-requisites before accessing this new 11.50/11.52 release URL ?
Q18) Is there a mechanism where we can load all the client side perquisites in one location of PC site, so that all users can download from that location onto their client machines by accessing PC application?
Q19) Please let me know the exact software's and software patches which we have to install on the below
1) PC Application Servers
2) Performance Center Hosts
3) MI Listener/Sitescope Machine
4) Load Generator Machines
Please share your valuable thoughts from your past experiences on this version upgrade.
Your help/guidance is appreciated.
Please let me know if a support case should be raised for referencing all the above questions.
09-17-2013 06:12 AM
This is a duplicate of a post in the LR forum that has answers. Here is my reply:
Please see my comments below:
Q1) Is Performance Center 11.50 the latest one OR do w
A1) PC 11.52 Patch 1 is currently the most recent rel
Q2) From the below URL, noticed that Performance Cent
A2) 11.52 with Patch 1 has a significant number of fi
Q3) Are there any issues reported for 11.52 since it i
A3) There have been some reported issues with 11.5
Q4) Are there any unsolved issues reported for 11.50 s
A4) 11.5 should not be considered. The patches available for 11.5 are SP2 and the SP
Q5) What are the additions and eliminations done in 1
A5) Consult the readme for a list of changes made in
Q6) What are the steps we have to follow for upgradin
A6) Installation instructions are provided and should
Q7) Did anyone face challenges while upgrading from P
A7) I have participated in several PC 11 - PC 11.5\11
Q8) What are the pre-requisites ( database backup/adm
A8) This information is documented in the manual and
Q9) Where from we have to download the new version so
A9) Software is downloadable from the support web sit
Q10) Will the Version upgrade from 11.00 to [ 11.50 OR
A10) Yes, you will be required to get all new licenses
Q11) Should we request for Licenses for ALM/PC/LR/Shun
A11) You should request your 11.5 license before you u
Q12) Will the old scripts present in PC 11.00/QTP 11.0
A12) PC 11 scripts will run in 11.5x without and probl
Q13) Should we use any upgrade tools like QTP Asset Up
A13) The readme for PC 11.52 has a section that lists
Q14) Which Patch Level # is most efficient/recommended
A14) This seems like a duplicate, the most recent and
Q15) Important Question: How will the integration work
A15) Unfortunately I am not an expert at Shunra. The readme lists the version of Shunra supported
Q16) Should we upgrade IE on client / server or is it
A16) IE 9 is fine. IE 10 is also supported. IE 11 is not yet supported.
Q17) After Upgrade should we inform users to install a
A17) After upgrade all users will download the latest
Q18) Is there a mechanism where we can load all the cl
A19) There is a place in the ALM client that users ca
Q19) Please let me know the exact software's and softw
1) PC Application Servers
2) Performance Center Hosts
3) MI Listener/Sitescope Machine
4) Load Generator Machines
A19) The best place to get the latest software is not
09-17-2013 07:32 PM
Thank you Craig_Drummond for your valuable inputs,
I will take these points to our business notice.
Unfortunately we did not have Evaluation/Development or Test Environment.
If these environments exist , I would have certainly tried the upgrade process first on these , so that I can know the hard challenges in the upgrade, make a notes on how I fixed them and apply the same during production upgrade.
What should be the process I can follow now ; since there are no other environments except production?
Once again thank you for your valuable time/ thoughts/guidance and patience.
09-18-2013 07:18 AM
If you must upgrade in place, and you can't even have a virtual environment to test the upgrade process I beleive the install document discusses how to install in place but as an overview I would say:
1) have a full backup of each of the servers
2) have a full backup of every ALM Database (Site Admin, Lab Management, and every project)
3) have a full backup of the Smart Repository
4) Uninstall each of the 11.0 versions of the software from each server
5) Install the 11.52 versions of the software onto each server
- Make sure that you don't create new site admin or lab management projects during the ALM configuration wizard. Choose the option that says you are adding to an existing enviornment and point to the exisiting database
6) Install the 11.52 Patch 1
7) upgrade all of the projects (including lab managment)
Your contingency plan would be to restore all the databases, smart repository, and the server backups if you had to return to version 11 because of some catastrophic failure.
You might also consider contacting HP PSO to have the onsite during the upgrade.
09-18-2013 09:52 AM - edited 09-18-2013 09:57 AM
Good Morning Craig_Drummond,
Sure, I will take all these backups before start of Upgrade process.
I will also discuss considering an PSO as a service option with my management.
"If you must upgrade in place, and you can't even have a virtual environment to test the upgrade process I beleive the install document discusses how to install in place but as an overview I would say:"
Can you please let me know whether you are referring to the documents "Upgrade Guide ALM and PC from 11 to 11_5.pdf" (OR) "ALM11.00_UpgradeBestPractices.pdf" ; of Knowledge Base article KM00439458.
Can you please provide or point me to the installation documents for ALM 11.52 and PC 11.52 and all the other documents which will used in this upgrade, i will go through them.
Thanks a lot for your time and valuable advise.
09-18-2013 12:46 PM - edited 09-18-2013 12:53 PM
The documents I am referring to are:
All available on the HP Support Web Site when you look for Manuals for PC 11.52
I would also review http://support.openview.hp.com/selfsolve/document/
But the number one suggestion would be to get something like Oracle Virtual Box and set up a lab (I run a full ALM PCS and Host using Virtual box on my laptop with 8GB RAM) and set up a small lab enviornment with version 11 and the same patch level you have in your production environment. Copy one of your exisitng projects into the lab enviornmment and then upgrade to 11.52 in that lab environment so you can gain some real work experence with the upgrade.
Nothing beats experience and nothing is more dangerous that upgrading production with out having done it before.
Just my opinion.
09-19-2013 10:29 PM
Thank you Craig_Drummond.
I requested for test servers so that I can setup PC 11.00 and perform upgrade on test environment first.
I will also try to setup PC 11.0 over VM and will see how far I can go.
If you have notes(web links) on how to setup VM and how to configure ALM/PC over VM, please share it.
09-20-2013 05:30 AM
I do not have documentation or notes for setting up virtual servers. I use Oracle Virtual Box and there is extensive documentation available online. Many customer use VMWare and that too has its own documentation and support. Since neither of those products are from HP I would not be able to provide more than just the reference to those products official sources of support.
As for installing ALM\PC, the steps are the same as what is documented in the manuals. There are no special steps. You should recognize that your test environment will likely run slower than your production environment but as long as the version of the operating system is the the same in the virtual environment and the physical environment you should not have any issues (If your virtualization software requires that you install a special or modified version of the OS then it is not supported).
Some things that have affected some users of virtual environments
- Not enough memory to properly run ALM, the DB, or PCS
- Trying to run the ALM, PCS, and DB software all on the same VM
- The host for the VM being overloaded
- Incorrect Network settings (in Oracle Virtual box you want to make sure you are using a bridged network so that the different VM's can communicate with each other)
As with all ALM\PC environments, physical or virtual, make sure that you disable:
- Windows Firewall
Also ensure that you have the sa or equivalent database user and full Admin rights on the ALM\PCS computers
You can combine certain components onto the same server, but some components can't be installed together. In the Performance Center installation document there is a compatibility matrix that you should make sure that you are following.
In my Lab, installed on Oracle Virtual Box (because there is no charge to use the software for personal use) I have the following configuration:
Server 1 - ALM, SQL Server, smart repository
Server 2 - PCS
Server 3 - Host configured as Controller, Generator, and Data Processor
Your configuration may be slightly different
09-25-2013 08:55 PM
So far I am successfull in creating ALM environment along with SQL Server and Repository on one VM.
When I tried to Create the Other two Servers( PCS, Controller/DP/LG) over the VM , due to lack of sufficient memory ( I have only 4 GB RAM on my laptop) the VM could not run all 3 Servers at a time and terminated the other two Servers.
I requested for additional RAM of 4 GB and also requested for additonal test servers.
I will keep you posted on my progress.
Your information is very helpful to me , I learned new things on how to setup VM,configuring ALM environment,PCS, Controller/Data Processor/LG etc, Thank you once again for guiding me in this process :)
09-30-2013 04:46 AM
Regarding the download of PC releases, and in particular 11.52, according to the release notes of it, it shoud be like (quote):
To work with this patch, the ALM Server of the Performance Center environment must be upgraded to ALM 11.52.The ALM 11.52 release is available in two options, both are supported by Performance Center 11.52:
- As a service pack on top of ALM 11.50 release (i.e. SP2 on top of ALM 11.50)
- As a full release
I never succeeded in finding the "full release" of 11.52, could anyone please provide a link?