07-30-2013 11:04 AM
We are using HP ALM PC 11, when creating the scenarios, when we click on Edit test scenario it is just opening blank page, the actual test creation page to select scripts and run duration etc. is not opening.
Same way when we click on run screen, to see the deatils of test running here also balnk screen opeing.
OS: Windows 7
Browser: IE 9
Solved! Go to Solution.
07-30-2013 12:01 PM
Reset the IE settings of IE9 and try to perform the same action.
If you are still facing the same issue try removing the IE9 from Add/Remove (new updates) ; reboot and reinstall IE9.
Also check the JRE setting's in Add/Remove programs for this problamatic machine Vs machine on which it is working fine with same IE9.
Also is this issue happening for every one or only you?
Make sure you set the log level to errors, if it is in Debug mode immedialtly revery it to error mode.
07-31-2013 08:35 AM
We tried that options and still getting the same issue, is it any thing related to 64 Bit OS? as mine is Windows 7 64 Bit OS.