unable to install PHNE_41436 PATCH on HPUX 11.23 sever . (770 Views)
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basant
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Message 1 of 29 (770 Views)
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unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

i am unable to install  PHNE_41436 PATCH on HPUX 11.23  sever  . on this server QPK1123_b.11.23.1012.086A.depot quality patch is installed . IP filter  A.03.05.12 also installed . issue is that it require dependency of PHNE_37258 patch .

Basant Sharma
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Dennis Handly
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Message 2 of 29 (767 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

>issue is that it require dependency of PHNE_37258 patch.

 

So are you installing both patches at the same time?

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basant
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Message 3 of 29 (764 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

it is giving disk space error . But I have enough free space on all the fs , When i try to install dependency patch indivisually it exits without giving any error .
Basant Sharma
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Dennis Handly
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Message 4 of 29 (763 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

>it is giving disk space error.

 

What is the exact message?

 

>When I try to install dependency patch individually it exits without giving any error.

 

What is in swinstall.log?

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basant
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Message 5 of 29 (762 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

I am sharing swinstall.log
Basant Sharma
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basant
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Message 6 of 29 (757 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

[ Edited ]
 
Basant Sharma
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Torsten.
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Message 7 of 29 (751 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

Cannot get your log, but if the system complains about too less disk space, it is usually right about this.

Hope this helps!
Regards
Torsten.

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rariasn
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Message 8 of 29 (744 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

Hi:

 

Verify /var/adm/sw/swagent.log file for more information.

 

Rgs,

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basant
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Message 9 of 29 (735 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

* The target "eaip2:/" failed Disk Space Analysis, so the task
cannot be executed. For more information on this failure,
press the "Disk Space..." button.
* "eaip2:/": The disk space analysis encountered problems or
failed to run.
* Ending Analysis
* Returning to Selection
Basant Sharma
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Torsten.
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Message 10 of 29 (733 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

Paste the log here is almost useless, but it says

The target "eaip2:/" failed Disk Space Analysis, so the task cannot be executed. For more information on this failure, press the "Disk Space..." button


Go on, press this button!

Hope this helps!
Regards
Torsten.

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basant
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Message 11 of 29 (728 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

when i press the button it shows
filesystems space of following filesystems
/
/stand
/tmp
/usr
i checked all have sufficient space
Basant Sharma
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Torsten.
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Message 12 of 29 (726 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

Doesn't it show any values behind the mount points?

Hope this helps!
Regards
Torsten.

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basant
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Message 13 of 29 (724 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

my current value is
/ 77%
/stand 40%
/var 64%
/usr 55%
/tmp 28%
Basant Sharma
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Torsten.
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Message 14 of 29 (715 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

I would restart the swagent daemon, start the installation, after analysis press the disk space button and review the log of the current session. There must be the reason listed.

Hope this helps!
Regards
Torsten.

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Patrick Wallek
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Message 15 of 29 (713 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

Please post the /var/adm/sw/swagent.log file.

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Dennis Handly
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Message 16 of 29 (706 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

[ Edited ]

>my current value is:  / 77%

This is useless, we need values, not %.  What does "bdf -l" show?

 

You may also get more helpful info if you use the CLI vs the GUI:

swinstall -s /opt/app/ISOFT/patch/depot @ PHKL_41231 PHKL_41507

Also you seem to have duplicate attachments.  Please Edit Reply and remove one of them.

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basant
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Message 17 of 29 (673 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

$ bdf
Filesystem kbytes used avail %used Mounted on
/dev/vg00/lvol3 557056 428104 128952 77% /
/dev/vg00/lvol1 311296 193480 116928 62% /stand
/dev/vg00/lvol8 6291456 5518328 772928 88% /var
/dev/vg00/lvol7 6586368 3594240 2968912 55% /usr
/dev/vg00/lvol4 1048576 288792 754576 28% /tmp
/dev/vg00/lvsvnexport 10485760 19861 9811835 0% /svn/export
/dev/vg00/lvol6 7340032 6426160 907304 88% /opt
Basant Sharma
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basant
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Message 18 of 29 (673 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

 
Basant Sharma
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Torsten.
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Message 19 of 29 (668 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

I guess your install depot is corrupted, there are sooo many errors about file not found.

Did you FTP the depot to the server? Using ASCII mode by chance???

Hope this helps!
Regards
Torsten.

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Torsten.
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Message 20 of 29 (668 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

>> ERROR: File
"/var/adm/sw/save/PHKL_31500/CORE2-KRN/usr/conf/gen/linkorder"
missing.


Do you still have

/var/adm/sw/save

directory???

Hope this helps!
Regards
Torsten.

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basant
Posts: 52
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Message 21 of 29 (664 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

QPK1123_b.11.23.1012.086A qauality patch is preinstalled in this server I have not installed & the error you are seeing for patch phne_31500 is part of quality patch .I am unable to remove & reinstall quality patch . I have installed only IP filter A.03.05.12 for the dependency of PHNE_41436 patch.
please suggest me what should i do.

Basant Sharma
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basant
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Message 22 of 29 (664 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

no i do not have
Basant Sharma
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Torsten.
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Message 23 of 29 (661 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

Please try a simple

# swlist

as a test.

Hope this helps!
Regards
Torsten.

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basant
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Message 24 of 29 (658 Views)

Re: unable to install PHNE_41436 PATCH on HPUX 11.23 sever .

yes it is runing & showing installed components
Basant Sharma
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Dennis Handly
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Message 25 of 29 (638 Views)

Re: unable to install PHNE_41436 PATCH on HP-UX 11.23

[ Edited ]

>$ bdf

/dev/vg00/lvol8 6291456 5518328 772928 88% /var

 

It seems big enough.

 

>swagent.zip

=======  12/17/11 19:04:22 PST  BEGIN install AGENT SESSION (pid=11364)

You seem to have lots of errors here!

 

ERROR:   A problem was encountered while attempting to perform Disk
         Space Analysis on the patch rollback save area for fileset
         "PHKL_41231.CORE2-KRN,l=/".
ERROR:   Disk space analysis has encountered problems.  See the above
         output for details.  You may proceed with the installation by
         retrying with the "enforce_dsa" option set to "false", but the
         disk space requirements as calculated (if any) may not be
         correct.  You should check that all filesystems are properly
         mounted and listed in "/etc/fstab".

 

If all of the filesystems are valid in /etc/fstab, your problem is that you fiddled with the IPD by deleting files in the IPD save area by hand instead of using the proper commands:

  cleanup(1m) or swmodify -x patch_commit=true

 

While you might be able to swinstall with "-x enforce_dsa=false", you'll still have problems next time.

 

Do you have a backup of the files you removed in the IPD?  /var/adm/sw/save/

(You said you don't.)

 

You still might be able to use cleanup(1m) and hope it doesn't care that those directories are missing??

 

=======  12/19/11 14:32:43 PST  BEGIN verify AGENT SESSION (pid=21015)
ERROR:   File "/var/adm/sw/save/PHKL_31500/CORE2-KRN/usr/conf/gen/linkorder" missing.

 

An example of the hopelessly corrupted IPD, created by fiddling.  :-(

 

>I guess your install depot is corrupted, there are sooo many errors about file not found.

 

This isn't an install depot, this is the IPD.  And it looks deliberate.

 

>Do you still have /var/adm/sw/save directory?

 

Right.

 

>Please try a simple swlist as a test.

 

Why would that show the IPD corruption if only the patch save area was removed?

 

>please suggest me what should I do.

 

You need to mention what you (or others) have done to corrupt the IPD.

If you don't have an ignite backup of the IPD, you need to make one now, in case our suggestions make it worse.

 

Then try cleanup(1m): cleanup -p -c 1

Hopefully the output will mention each patch that is bad in your swagent.log output.

 

If there is a match, remove the -p to do the cleanup for real.

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