swa (131 Views)
Reply
Regular Advisor
christian_derek
Posts: 132
Registered: ‎11-16-2004
Message 1 of 4 (131 Views)
Accepted Solution

swa

[ Edited ]

Hi,

 

I need to install patches on a production box recommended by HP and I was ask to verify other for other patches on the system.  I was running an old version of swa on that box and can not make it work.  I saw that the most recent version is 2.95, but since this is a production box, I decided to installed it on a demo server of HP.

 

The demo server was installed 2 weeks ago and already have version 2.95.  When I run the swa, I do get an error saying failed to access authorization service.  I saw as well, the need of installing a new certificate, what I did, but I'm still not able to connect.

 

Here is the output of the certificate and the output of swa verbosity=D

 

any help will be appreciated.

Thanks,

 

certificate

# /opt/java6/jre/bin/keytool -list \-keys
> -keystore /opt/java6/jre/lib/security/cacerts -storepass changeit |\
> grep -i -e "3C:48:42:0D:FF:58:1A:38:86:BC:FD:41:D4:8A:41:DE"
Certificate fingerprint (MD5): 3C:48:42:0D:FF:58:1A:38:86:BC:FD:41:D4:8A:41:DE

swa verbosity=D

# swa report -x verbosity=D
DEBUG: @(#)swm/drd: Revision: A.3.5.1.305 BuildOptions: optimized +O2 +Onolimit SRC: :revision:
branches/SWA_dev/smd@85299 BE: /build/BE/nightly/IA_11.23 Last Modified: 2012-11-12 16:03:42
@(#) (c) Copyright 2002-2012 Hewlett-Packard Development Company, L.P.
DEBUG: Entering: SWAUserTask::stateMachine

======= 01/20/14 16:56:17 EST BEGIN Report on Issues and New Software (user=root) (jobid=aurora)

DEBUG: Entering: SWAUserTask::doUpfrontChecksAction
DEBUG: Entering: SWAUserTask::doInventoryAction
* Gathering Inventory
DEBUG: Entering: SWAUserTask::getSourceArgument
DEBUG: Entering: SWAUserTask::getInventorySources
DEBUG: Exiting: SWAUserTask::getInventorySources
DEBUG: Exiting: SWAUserTask::getSourceArgument
* Checking existence and age of inventory for host "aurora"
DEBUG: Entering: SWAUserTask::calculateInventoryFilePath(const string&, string&)
DEBUG: Running command:
- /usr/bin/cksum
- /usr/bin/cksum
- /root/.swa/cache/.tmpHostname
DEBUG: 0x4004521c Potential inventory filename=/root/.swa/cache/swa_inventory_2776658324.xml
DEBUG: 0x7fffd69c Hostname found in file=aurora
DEBUG: Exiting: SWAUserTask::calculateInventoryFilePath(const string&, string&)
DEBUG: Entering: SWAUserTask::inventoryFileOutOfDate
DEBUG: 1390254978 seconds since the EPOCH is the CURRENT TIME
DEBUG: 1390245146 seconds since EPOCH for inventory source "aurora"
DEBUG: ----------
9832 seconds difference in the above times.
86400 is the max age in seconds
* Inventory for host "aurora" is newer than 24 hours
* Using existing inventory for host "aurora"
DEBUG: Exiting: SWAUserTask::inventoryFileOutOfDate
DEBUG: Entering: SWAUserTask::doRunJavaSteps
Enter your HP user ID: cscott
DEBUG: Running command:
- /usr/bin/stty
- /usr/bin/stty
- -echo
Enter your HP Password:
DEBUG: Running command:
- /usr/bin/stty
- /usr/bin/stty
- echo
DEBUG: Entering: SWAUserTask::getIgnoreFiles
DEBUG: Entering: SSWAProxy::startJVM
DEBUG: Entering: SSWAProxy::createJVMOptions
DEBUG: Exiting: SSWAProxy::createJVMOptions
DEBUG: Started JVM.
DEBUG: Entering: SSWAProxy::newMessageLoggerObject
DEBUG: Exiting: SSWAProxy::newMessageLoggerObject
DEBUG: Entering: SSWAProxy::callStartLoggingJavaOutputMethod
DEBUG: Exiting: SSWAProxy::callStartLoggingJavaOutputMethod
DEBUG: Exiting: SSWAProxy::startJVM
DEBUG: Entering: SSWAProxy::getCatalogURLOverrideString
DEBUG: Entering: SSWAProxy::newFFSOverrideObject
DEBUG: Exiting: SSWAProxy::newFFSOverrideObject
DEBUG: Entering: SSWAProxy::callGetCatalogURLStringMethod
DEBUG: >>Entering method FFSOverride.readURLConfFile()
DEBUG: <<Exiting method FFSOverride.readURLConfFile()
DEBUG: Exiting: SSWAProxy::callGetCatalogURLStringMethod
DEBUG: Exiting: SSWAProxy::getCatalogURLOverrideString
DEBUG: Entering: SSWAProxy::getToken
DEBUG: Entering: SSWAProxy::newTokenGetterObject
DEBUG: Entering: SSWAProxy::getProxyForTokenGetter
DEBUG: Entering: SSWAProxy::callGetTokenAcquisitionURLProtocolMethod
DEBUG: Exiting: SSWAProxy::callGetTokenAcquisitionURLProtocolMethod
DEBUG: Exiting: SSWAProxy::getProxyForTokenGetter
DEBUG: Entering: SSWAProxy::getDownloadCommandForTokenGetter
DEBUG: Exiting: SSWAProxy::getDownloadCommandForTokenGetter
DEBUG: Entering: SSWAProxy::getUrlTargetString
DEBUG: Exiting: SSWAProxy::getUrlTargetString
DEBUG: >>Entering method TokenGetter.TokenGetter(, %url, )
DEBUG: fDownloadCommand: "null"
DEBUG: fUrlTarget: "%url"
DEBUG: <<Exiting method TokenGetter.TokenGetter(, %url, )
DEBUG: Exiting: SSWAProxy::newTokenGetterObject
DEBUG: Entering: SSWAProxy::callGetToken
DEBUG: >>Entering method TokenGetter.getToken()
DEBUG: >>Entering method TokenGetter.requestNewTokenWithRetry("cscott", "pHpPw")
DEBUG: >>Entering method TokenGetter.askAuthServerForToken()
DEBUG: >>Entering method TokenGetter.makeUrlRequest()
DEBUG: Using token url: https://ftp.itrc.hp.com/wpsl/bin/validateEntitlement
DEBUG: URL request failed: java.net.UnknownHostException: ftp.itrc.hp.com
ftp.itrc.hp.com
DEBUG: <<Exiting method TokenGetter.makeUrlRequest()
ERROR: Failed to access authorization service.
- SMDExcep was thrown from the following location:
file: jni/SSWAProxy.cc
method: SSWAProxy::callGetToken
line: 610.
DEBUG: Entering: SSWAProxy::stopJVM
DEBUG: Stopping JVM.
DEBUG: Entering: SSWAProxy::callStopLoggingJavaOutputMethod
DEBUG: Exiting: SSWAProxy::callStopLoggingJavaOutputMethod
DEBUG: Exiting: SSWAProxy::stopJVM

======= 01/20/14 16:56:37 EST END Report on Issues and New Software failed with 1 error. (user=root)
(jobid=aurora)

NOTE: More information may be found in the Software Assistant logfile "/var/opt/swa/swa.log".
DEBUG: Exiting: SWAUserTask::stateMachine
DEBUG: Entering: SWAUserTask::~SWAUserTask
DEBUG: Exiting: SWAUserTask::~SWAUserTask
DEBUG: Entering: UserTask::~UserTask
DEBUG: Exiting: UserTask::~UserTask

 

 

P.S. This thread has been moevd from HP-UX > System Administration to HP-UX > patches. - Hp Forum moderator

 

Please use plain text.
Advisor
RJHall
Posts: 25
Registered: ‎05-30-2013
Message 2 of 4 (90 Views)

Re: swa

Are you connecting through a proxy server and do you have the 'https_proxy' parameter set correctly in your config file? You might also test it with 'crl_check=false'.

Please use plain text.
Regular Advisor
christian_derek
Posts: 132
Registered: ‎11-16-2004
Message 3 of 4 (83 Views)

Re: swa

Hi,

 

no, I have a direct access to the internet.

 

Thanks,

Please use plain text.
Regular Advisor
christian_derek
Posts: 132
Registered: ‎11-16-2004
Message 4 of 4 (78 Views)

Re: swa

Hi.

 

sorry, after reviewing the config, I realised that my nsswitch.conf files under hosts only had files and not dns.

 

thank you for your help.

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation