patches (584 Views)
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Regular Advisor
KINGSLEY_1
Posts: 130
Registered: ‎01-14-2009
Message 1 of 8 (584 Views)
Accepted Solution

patches

Dear Sirs,

 

Can someone help me as to where i can download the following patches from:

 

PHCO_35524

 

PHSS_35978

 

PHSS_35979

 

PHKL_35029

 

PHCO_36673

 

Thank you.

 

kingsley

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Valued Contributor
Henry Fauni
Posts: 66
Registered: ‎09-24-2002
Message 2 of 8 (577 Views)

Re: patches

You can download them from HP Support Center Home: https://h20565.www2.hp.com/portal/site/hpsc/public/

 

You have to have a valid HP Passport and an active support agreement linked to your account.

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Acclaimed Contributor
Dennis Handly
Posts: 24,769
Registered: ‎03-06-2006
Message 3 of 8 (566 Views)

Re: patches

>PHCO_35524 & PHSS_35978 & PHSS_35979 & PHKL_35029 & PHCO_36673

 

The recommended patches are now:

PHCO_41860 s700_800 11.23 LVM commands cumulative patch

PHSS_41184 s700_800 11.23 aC++ Runtime (IA: A.06.25.01, PA: A.03.90)

PHSS_42043 s700_800 11.23 linker + fdp cumulative patch

PHKL_37121 s700_800 11.23 ksleep kwakeup performance cumulative patch

PHCO_40571 s700_800 11.23 libc cumulative patch

 

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Regular Advisor
KINGSLEY_1
Posts: 130
Registered: ‎01-14-2009
Message 4 of 8 (554 Views)

Re: patches

Hi!

 

I have a valid HP Passport but how do i get  an active support agreement linked to my account.

 

Thanks.

 

kingsley

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Honored Contributor
Duncan Edmonstone
Posts: 5,678
Registered: ‎08-05-2000
Message 5 of 8 (551 Views)

Re: patches

In the HP Support Center Home Page, click on the link on the right of the screen labelled "Manage my contracts & warranties", and from there click on the "Link support agreements" link.

 

You will of course need a valid "Support Agreement Identifier (SAID)" - which you should have if you have a support contract.

 

 


HTH

Duncan
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Regular Advisor
KINGSLEY_1
Posts: 130
Registered: ‎01-14-2009
Message 6 of 8 (550 Views)

Re: patches

Hi!

 

How can i get SAID.

 

Thanks

 

kingsley

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Honored Contributor
Duncan Edmonstone
Posts: 5,678
Registered: ‎08-05-2000
Message 7 of 8 (547 Views)

Re: patches

Well part of me wants to say "if you support these HP-UX systems, you should already know your SAID or where to find it - thats part of your job" - but maybe that's a little harsh.

 

Ways to find out:

 

1. Ask your boss. As in "boss we have a support contract with HP for these systems don't we? What is the agreement number on the contract?"

 

2. Ask your local HP rep if you have one.

 

3. Get the serial number of one of your HP-UX boxes and call the HP repsonse center - if you have support that includes software update they should be able to tell you the SAID associated with it.

 

Of course if you don't have a support contract with HP, well you don't have a SAID, and you have no right to the patches, so either do without them or again I guess you are back to your boss as in "boss, you know these really important HP-UX systems we have here that run important things for our company - we have no support on them, so I can't patch them or in fact do my job properly at all"

 

Sorry - feeling cynical this morning!


HTH

Duncan
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Regular Advisor
KINGSLEY_1
Posts: 130
Registered: ‎01-14-2009
Message 8 of 8 (524 Views)

Re: patches

Hi All!

 

Thanks very much. I am in the process of acquiring the SAID.

 

Thank you.

 

kingsley

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