patch assessment and install (566 Views)
Reply
Advisor
ronn48
Posts: 15
Registered: ‎08-09-2011
Message 1 of 3 (566 Views)

patch assessment and install

Hi guys!!

 

I have 2 new blade servers running 11i v3.  I can't get access to download and install patches.  I have attempted to link the serial numbers to my profile without success.  The servers are under warranty, but no support contract as of yet.

 

Any ideas on how to proceed?

 

Cheers!!

 

Ron

Honored Contributor
Patrick Wallek
Posts: 13,784
Registered: ‎06-21-2000
Message 2 of 3 (554 Views)

Re: patch assessment and install

You should be able to link the warranty to your ITRC ID. 

 

There is a sections to link warranties to your ID via the systems serial number.  I assume that is what you did?

 

If it is not working you should probably contact HP for assistance.

Exalted Contributor
Steven E. Protter
Posts: 33,806
Registered: ‎08-15-2002
Message 3 of 3 (552 Views)

Re: patch assessment and install

Shalom,

 

There is a process for linking your warranty to your HP passport account.

 

If you run into trouble, call 1800 633-3600 navigate the menus and ask for help.

 

The online process is IMO slightly obtuse.

 

SEP

Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.