patch assessment and install (591 Views)
Posts: 15
Registered: ‎08-09-2011
Message 1 of 3 (591 Views)

patch assessment and install

Hi guys!!


I have 2 new blade servers running 11i v3.  I can't get access to download and install patches.  I have attempted to link the serial numbers to my profile without success.  The servers are under warranty, but no support contract as of yet.


Any ideas on how to proceed?





Honored Contributor
Posts: 13,924
Registered: ‎06-21-2000
Message 2 of 3 (579 Views)

Re: patch assessment and install

You should be able to link the warranty to your ITRC ID. 


There is a sections to link warranties to your ID via the systems serial number.  I assume that is what you did?


If it is not working you should probably contact HP for assistance.

Exalted Contributor
Posts: 33,806
Registered: ‎08-15-2002
Message 3 of 3 (577 Views)

Re: patch assessment and install



There is a process for linking your warranty to your HP passport account.


If you run into trouble, call 1800 633-3600 navigate the menus and ask for help.


The online process is IMO slightly obtuse.



Steven E Protter
Owner of ISN Corporation
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.