06-18-2014 08:21 AM - last edited on 06-19-2014 12:47 AM by Lisa198503
I´m facing problems installing data protector on my unix box, this is the error i´m getting:
ERROR: "hostname:/": An I/O error occurred while performing this
ERROR: "hostname:/": This target agent cannot access the source.
Make sure the source depot is registered if it is remote from
the target or if you are non-superuser. Also ensure you have
read permission for the products on the source, the source is
not being updated, and swagentd is running on the source host.
The target agent logfile will contain precise failure
information; it is referenced below.
* The analysis phase failed for "honorius1:/".
* Analysis and Execution had errors.
ERROR: More information may be found in the agent logfile using the
command "swjob -a log hostname-0073 @ hostname:/".
======= 06/18/14 16:05:21 SAST END swinstall SESSION
Current state was saved. Running the setup again without options
will make the script to retry the failed operation
The box is running the UX B11.31 and the DP version is 6.0
First if showed me this error:
ERROR: Could not apply the software selection "HPOVLIC" because there
are no product variations that are compatible with the
* Software selection failed for
ERROR: No software has been selected.
ERROR: Cannot continue the "swinstall" task.
* Selection had errors.
======= 06/18/14 16:04:10 SAST END swinstall SESSION
AutoPass installation complete with errors
What could be the reason?
P.S. This thread has been moved from HP-UX>System Administration to HP-UX > patches. -HP Forum Moderator
06-18-2014 05:26 PM
You need to read the logfile. At the end of the swinstall session, there is this note:
ERROR: More information may be found in the agent logfile using the command "swjob -a log hostname-0073 @ hostname:/".
Now I do see the string: hostname in several of your messages. Did you replace the real hostname with "hostname" when you posted the messages?
What is the command line that you used to install the product?
06-18-2014 11:57 PM
If this is really for 11.22, this won't install on 11.31.
What does this show?
swlist -a os_release -s /home/nchamba/DP6.0/AUTOPASS/HPOvLic_0432_HPUX_11.22.depot HPOVLIC
06-19-2014 01:04 AM
# swlist -a os_release -s /home/nchamba/DP6.0/AUTOPASS/HPOvLic_0432_HPUX_11.
# Contacting target "hostname"...
# Target: hostname:/home/nchamba/DP6.0/AUTOPASS/HPOvLic_0432
# HPOVLIC ?.11.2*
Looks like it´s not supported for this OS version, and if yes what is the solution, download a side and install?
06-19-2014 01:15 AM - edited 06-19-2014 01:17 AM
>Looks like it's not supported for this OS version
Right, only 11.23.
You could use a dangerous option swinstall:
06-19-2014 04:31 AM
Also note that DP version 6.0 and 6.1 are obsolete and unsupported, and 6.2 will be obsolete later this year. Version 7.0 is strongly recommended for new installs.
06-20-2014 07:54 AM
You should also be aware that there is very limited support for HP-UX 11.31 in DP 6.
An HP-UX 11.31 host cannot be a DP 6.0 cell server. However, if you have DP 6.1 or 6.2, then HP-UX 11.31 appears to be supported.
However, as Bill pointed out above, all DP 6.* versions are either already out of support or soon will be.