HP-UX 11.11 Patches and Support Agreement (666 Views)
Reply
Frequent Advisor
Nivel
Posts: 49
Registered: ‎04-26-2007
Message 1 of 10 (666 Views)

HP-UX 11.11 Patches and Support Agreement

A few general questions on the new process for patch assessment and download. Our systems are C8000 with HP-UX 11.11:
1) How much roughly will a support agreement cost (I am waiting for an exact price from HP)?
2) How much will the "return to support" surcharge be. We haven't had a support agreement for several years, and have relied on getting patches free.
3) Will one support agreement cover several machines?
4) How long will HP continue to support HP-UX 11.11?
5) Given that HP do not sell C8000's any longer, does anyone know whether they will develop any equivalent replacement (ie. with PA-RISC processor), or emulator, in the future?

Thanks in advance.
Honored Contributor
likid0
Posts: 980
Registered: ‎03-01-2005
Message 2 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

4)The end of factory support is:
31-Dec-13
5)PA-RISC is long gone, they stopped factory production some time ago now(2008)

You can still by nice pa-risc stuff rp's/etc.
Windows?, no thanks
Acclaimed Contributor
Dennis Handly
Posts: 25,063
Registered: ‎03-06-2006
Message 3 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

>5) does anyone know whether they will develop any equivalent replacement emulator, in the future?

There is an Aries emulator on Integrity. It emulates the instructions, not a C8000.
Honored Contributor
Viktor Balogh
Posts: 1,007
Registered: ‎03-15-2009
Message 4 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

Hello,

This might be of help to you:

http://h20338.www2.hp.com/hpux11i/downloads/HPUX%20Public%20Roadmap.pdf

Regards,
Viktor
****
Unix operates with beer.
Honored Contributor
Hakki Aydin Ucar
Posts: 1,313
Registered: ‎08-16-2006
Message 5 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

Honored Contributor
Viktor Balogh
Posts: 1,007
Registered: ‎03-15-2009
Message 6 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

@Hakki, I think that he's aware of that, that's why they considering to apply for a support contract. I am curious how many customers will get back to get supported, and how many will choose an other platform, especially an open source one. Changing to an open source platform seems to be a trend nowadays, and IMHO this latest decision by HP will only speed this trend up. :(

****
Unix operates with beer.
Frequent Advisor
Nivel
Posts: 49
Registered: ‎04-26-2007
Message 7 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

Thanks for your advice so far.
Unfortunately I am stuck with an application that will only run on PA-RISC, that cannot be re-built. It runs fine on our C8000's, I am just wanting to be sure that I keep HP-UX 11.11 up to date. I also note that I should be able to upgrade to HP-UX 11.31 (11i v3) on the C8000's. I have asked HP UK about cost of support contract, but no reply so far.
Honored Contributor
Andrew Rutter
Posts: 2,108
Registered: ‎07-03-2002
Message 8 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

hi nev,

hp at the moment will continue to support 11.11 until the end of 2013

http://www.hp.com/softwarereleases/releases-media2/history/slide2.html

Hp has dropped the hpux workstations all together, and the C8000's was the last produced.

Also 11.11 is the last version of hpux to run on the workstations. 11.31 is not supported and has no agp/graphics support.

there is an emulator, aries to enable you to run parisc apps on itanium, but you would have to go to servers, or older rx workstations

Andy
Acclaimed Contributor
James R. Ferguson
Posts: 21,184
Registered: ‎07-06-2000
Message 9 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

Hi:

> I also note that I should be able to upgrade to HP-UX 11.31 (11i v3) on the C8000's.

No, you can't. HP-UX 11.11 was the last release that supported PA-RISC workstations like the C8000.

Regards!

...JRF...
Frequent Advisor
Nivel
Posts: 49
Registered: ‎04-26-2007
Message 10 of 10 (666 Views)

Re: HP-UX 11.11 Patches and Support Agreement

Thanks for all your advice. Still no replies from HP or the forum as to how much a support agreement would cost (even approximately).
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.