04-20-2012 07:15 AM - edited 04-20-2012 07:19 AM
I have a 5500G-EI switch, factory default.
For one of an other reason I get the Web logon page, but what user I fill in always get the message:
-<user> login failed since invalid user name or password
04-22-2012 03:02 AM
This topic would be better off in the A-Series switching forum, but anyway...
Your 5500 El switch should be configured via Console connection first, and you can't reach the web interface if you haven't set an IP for a VLAN interface and configured a user for web interface access. I'm assuming you've done that despite it being "factory default", and the connection worked. If it's telling you incorrect login/password, double-check the user and pw that you set via CLI for the web interface to make sure you're entering the right one...
If you need to, you can always remove the user and create a new one with credentials you'll remember by configuring it via CLI, and even reset your console password. See the Installation Guide: http://h17007.www1.hp.com/device_help/H3C-Manuals/
Justin Guse @hp
HPN Remote Support Engineer
04-23-2012 06:24 AM
if you mean the old 3Com 5500G (or H3C 5600) than they have a default user "admin" without a password. You can check it with a console connection there must be a file named "3comoscfg.def" on board, this is the factory default 3Com config. All other configs what you do would be saved with an extension .cfg.
So normally you can login in the web interface with Username=admin and no password.
Hope this help.