03-02-2007 04:11 PM - last edited on 05-26-2013 08:08 PM by Maiko-I
If I go to My Computer/Folders, the drive, i.e. DVD/CD-R (E:) hasn't detected either. I still can open and close the drive, reboot, and it won't detect the DVD+R blank or any CDs, and I've tried various blanks.
RecordNow! and Nero and this driver have been burning to DVD+R and CD blanks for months.
I've uninstalled RecordNow! and Nero, but no go.
Device Manage shown that the HP DVDWriter 400c function properly (No error sign).
No, i haven't install any new software or hardware since i bought the system.
This burner has always burned to DVD+R blanks. Can anyone tell me what's happening and why it won't accept a DVD+R blank?
Many thanks in advance,
P.S. This thread has been moved from Archived Desktops and Workstations Boards > general to Optical Jukeboxes & Drives - Hp Forum Moderator
03-05-2007 04:22 PM
Open the case
Unplug the data cable from the back of the CD player and plug it in again firmly.
Turn on computer
Go to My computer to see if CD is detected.
If it is not detected, replace the cable with a new IDE one.
03-10-2007 02:45 PM
After re-plug the cable back, the DVD drive still not able to read any CD or DVD.
I used the PC doctor to test the drive. For the "Data CD Test", even for the Seek or Surface test, it alway rejects the cd, no matter what type of the disk inserted. The message saying "Please insert a CD-Rom Disc formatted with data tracks".
I got the feeling that the drive hardware maybe failing. But interesting enough that it was working fine a month ago, and all suddenly it stops working.
Any ides would be appreciated.
03-11-2007 08:39 AM
04-03-2007 11:51 PM
yes i tried with the new cable, it still cannot read a CD.
I also tried trouble shooting via HP Help Support Center, i did follow the step Reinstall HP DVD Driver and get the eror message "Unable to run the test. PNP device ID not found". Any idea what does it mean?
I think i give up and might just buying a new writer instead of wasting time on fixing it. But still curious why all suddenly it stop working....
04-04-2007 09:25 AM
Certainly sounds like you need a replacement CD writer now. These things happen.
If the system is still under gaurantee then return it for a replacement. If not, then its not worth wasting time on, just replace the CD writer hardware.
07-07-2011 09:21 AM
If it is windows 7 or Vista you most likely need to go into the device manager and select the DVD drive and uninstall it. In the uninstall window towards the left bottom you will need to check the delete driver button or things won't work. The problem will return after you reboot . These drives do die regularly. I have had a lot of optical drive fail just outside of warrenty