Re: Trigger an HP OO Flow in Service Manager? (464 Views)
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Occasional Advisor
mjgermany
Posts: 11
Registered: ‎09-30-2013
Message 1 of 6 (550 Views)

Trigger an HP OO Flow in Service Manager?

Hi all,

is it possible to trigger an HP OO flow in Service Manager?

So that the initial start for the flow to run will be given by the Service Manager.

If yes, how can i do it. Can someone please explain it or provide a link to a documentation?

 

Thanks in advance

Occasional Advisor
mjgermany
Posts: 11
Registered: ‎09-30-2013
Message 2 of 6 (486 Views)

Re: Trigger an HP OO Flow in Service Manager?

[ Edited ]

Hi all,

I found out that it's possible to trigger an OO flow through Http Get or SOAP.
Unfortunately I’m still not able to trigger from Service Manager.
I’m able to run a flow via wget using the command line, but I don’t know how to trigger it from the HP Service Manager.

I hope one of you experts can give me a hint  

Thx

Advisor
Matt Huckson
Posts: 20
Registered: ‎04-07-2003
Message 3 of 6 (483 Views)

Re: Trigger an HP OO Flow in Service Manager?

The following information and the documentation links at the bottom will help you.

 

Description

 

Launching HP Operations Orchestration (OO) flows from HP Service Manager (SM) enables you to provide quicker, more automated change processes, with the ability to automate the deployment of a change. The SM-OO integration also provides the capability to trigger OO flows within SM RFC and use SM record parameters in OO flows.
 
Automated Deployment of Changes (SM to OO)

In order to use automation to perform various actions within SM, the integration provides OOTB capabilities to trigger OO flows within SM.

The following implemented utilities enable these capabilities:

  • OOTB OO Flow content for various Change implementations:
    • Example 1: Flow to run SQL scripts
    • Example 2: Flow to restart a specific service or server
  • OO Flow selection from within SM
  • User definition of the trigger method:
    • Manually, by the user
    • Automatically, based on the following defined criteria:
      • Upon approval
      • Based on schedule

 

Using SM Record Parameters in OO Flows

 

The SM-OO integration supports OO receiving the necessary flow-related parameter values.

The parameters can be defined in one of two ways:

  • Fixed value
  • Reference to SM RFC/CI fields-directly from the SM RFC record or CI record, in order to utilize them when executing the automated flow. This will enable generic or commonly used flows to be consumed in an ongoing manner with minimal user intervention or need for any customization of flows.

 

Documentation for this integration can be found using the following links:
 
HP Support

If you find that this or any post resolves
your issue, please be sure to mark it as an
accepted solution.
Occasional Advisor
mjgermany
Posts: 11
Registered: ‎09-30-2013
Message 4 of 6 (475 Views)

Re: Trigger an HP OO Flow in Service Manager?

Many Thanks Matt!

but im wondering if this is also working with SM 7.11?

As i can see the documentation liks are for SM 9.2 and 9.3.

 

 

Advisor
Matt Huckson
Posts: 20
Registered: ‎04-07-2003
Message 5 of 6 (470 Views)

Re: Trigger an HP OO Flow in Service Manager?

Hi,

 

This is only supported on Service Manager 9.20, 9.21, 9.30, 9.31, and 9.32.

 

 

Regards

Matt

HP Support

If you find that this or any post resolves
your issue, please be sure to mark it as an
accepted solution.
Occasional Advisor
mjgermany
Posts: 11
Registered: ‎09-30-2013
Message 6 of 6 (464 Views)

Re: Trigger an HP OO Flow in Service Manager?

[ Edited ]

Is there a solution for previous versions?

e.g. SM 7.11

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