Re: Integration with HP OO 9.05 amd SM 9.32 with Web Service. (238 Views)
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Occasional Advisor
ShijoSam
Posts: 15
Registered: ‎08-04-2013
Message 1 of 3 (262 Views)

Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Hello team,

 

Am using HP OO 9.05. Am trying to integrate SM 9.32 with Web Service.

Can anyone help me in providing any related document regarding it?.

 

Thanks and Regards,

Shijo.

Frequent Advisor
Lucian-Revnic
Posts: 31
Registered: ‎09-22-2011
Message 2 of 3 (238 Views)

Re: Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Hello Shijo,

 

Have you tried using the OO to SM Content Pack for SM 9.30 that is available on HP LN?

https://hpln.hp.com/node/88/contentfiles/?dir=8829

 

Another option is to use the OO Web Service Wizard and create your own flows based on the SM WSDL.

 

Hope it helps,

Lucian

Occasional Advisor
ShijoSam
Posts: 15
Registered: ‎08-04-2013
Message 3 of 3 (182 Views)

Re: Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Hello Lucian,

 

Thanks for the support, i have tried the OO Web Service Wizard and am able to create the ticket in HP SM 9.32 but when am trying  to update or close the same incident, nothing is happening (In HP OO the flow shows successful but timed out;). Any suggestion?.

 

Thanks and Regards,

Shijo.

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