11-21-2013 01:52 AM
We have a customer require ment to integrate with HPOO and Service Now. Can anybody tell me possible usecases or workflows that can be developed with the Integration?
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11-29-2013 05:15 AM
You can use the webservices of HPOO and Service now for integration that are provided with them and do required customizations.
12-03-2013 07:55 AM
I have URL , How can I import WSDL to HPOO . I want to integrate Incident managment to HPOO . The URL I had accessed is below
Please check wheather I have accessed correct file ?I have attached and renamed as (.txt file , original incident.do file)
. Please suggest what are steps need to be taken next .
12-11-2013 02:08 AM
Hi I wanted to integrate HP OO with Service-Now to call OO flows from Service-now whenever a new ticket is triggered. Could you please help me with the steps for the same. I could integrate OO with service-now to update the tickets. However , need to integrate the other way from service-now -> HP OO. plaese help.
12-11-2013 07:07 AM
There maybe a way to run RSFlowInvoke when a new ticket is created or in a state change to run a specific workflow. You can research at http://wiki.servicenow.com/index.php?title=Main_Pa
What we have done is run a scheduled flow to periodically check for change tickets in Planning state that contain a specific user in the watch list. When we find we we start processing the ticket with OO.
03-14-2014 12:31 AM
You can integrate ServiceNow using informatica cloud.Please visit the following link
Hope this will help you out.