Re: TeMIP Remedy ARS Liaison (295 Views)
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Occasional Advisor
Samo Ster
Posts: 11
Registered: ‎07-18-2004
Message 1 of 3 (295 Views)
Accepted Solution

TeMIP Remedy ARS Liaison

Hello,

I have a question regarding TeMIP Remedy ARS liaison compatibility. In the documentation the latest version supported is Remedy ARS v6.3.0 (with TeMIP on HP-UX)

How is with TeMIP - Remedy ARS compatibility on Tru64 plattform? And Remedy ARS version 7.0? Is it supported yet?

Thank you very much for your help!

Samo
Advisor
Berro-Lacomme Nathalie
Posts: 27
Registered: ‎03-20-2006
Message 2 of 3 (295 Views)

Re: TeMIP Remedy ARS Liaison

Hello Samo,

You are right, at the moment, TeMIP ARS Liaison supports different version/OS combinations, and one of them is:

TeMIP V5.3 Tru64 - Remedy ARS 6.3 on Sun Solaris 2.8.

We do not support yet Remedy ARS 7.0 on any platform. In general we wait for a specific project request to validate the liaison on new platforms.
For any new combination request you have to send a mail to the Product Management Team (temip-product-management@hp.com), and Rebecca Arndt will take into account your request. Please mention the project/customer, the versions and OS of TeMIP and Remedy ARS.

Hope this helps,
Regards,
Nathalie.
Occasional Advisor
Samo Ster
Posts: 11
Registered: ‎07-18-2004
Message 3 of 3 (295 Views)

Re: TeMIP Remedy ARS Liaison

Thank you Nathalie, this helps a lot.

Kind regards,

Samo
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