Microsoft Word 2010 Integration With Trim 7.1.0.1157 - Saving to Windows\System32 Directory (484 Views)
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Valued Contributor
RodgerDodger
Posts: 266
Registered: ‎10-28-2009
Message 1 of 4 (484 Views)

Microsoft Word 2010 Integration With Trim 7.1.0.1157 - Saving to Windows\System32 Directory

When saving a Microsoft word document (Word 2010 and Windows 7) locally while integrated with Trim 7.1.01157, if the document is saved within the first 30 seconds it saves it to the windows\system32 directory.

If you wait more than 30 seconds it will save it to the my documents folder correctly.

One of our IT persons emailed me with this occurrence:

The faster you try to save a document immediately after opening word the greater chances the save path will be incorrect. If I let Word sit for 30 seconds or so before I try to save the correct save path dialog comes up. If I copy and paste data into a word doc and immediately try to save I will get the incorrect path.

This does it every time upon opening Word.

The incorrect path is c:\windows\system32

In Trim 6.2.4.1240 this does not occurr.

Is this a bug and can it be resolved?

Thanks for your help.

RD

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Valued Contributor
RodgerDodger
Posts: 266
Registered: ‎10-28-2009
Message 2 of 4 (482 Views)

Re: Microsoft Word 2010 Integration With Trim 7.1.0.1157 - Saving to Windows\System32 Directory

Actually, it does not save to Windows\System32 but instead points to this path.

 

Sorry about the confusion.

 

RD

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Esteemed Contributor
Joshua Hutley
Posts: 596
Registered: ‎09-29-2008
Message 3 of 4 (468 Views)

Re: Microsoft Word 2010 Integration With Trim 7.1.0.1157 - Saving to Windows\System32 Directory

Yes I can confirm this with build TRIM 7.1 and build 1150.

 

With TRIM Word integration on if you save and choose local destination (rather than TRIM) the default destination is Windows\ System32. If you leave it for a bit longer it correctly defaults to the users my documents.

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Honored Contributor
Grundy
Posts: 2,832
Registered: ‎02-16-2009
Message 4 of 4 (441 Views)

Re: Microsoft Word 2010 Integration With Trim 7.1.0.1157 - Saving to Windows\System32 Directory

This sounds a bit unusual, can you please log a case Roger?



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