04-18-2008 10:55 AM
11-27-2010 06:17 PM - last edited on 11-28-2010 10:51 PM by Navya Sri
I am very good with drivers but this has me stumped.I have a DV9700 P/N Kl035EA#ABV. I have successfully installed all the XP x64 drivers except one.
ACPI\HPQ0007\2&DABA3FF&0 the darn QuickLaunch.
First I installed: .Net Framework v2.0 x64:
Tried Quick Launch Buttons: ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38171
Quick Launch v6.40B SP38171 on Win XP x64 generated the error: “Not Compatible with this version of Windows”
SOLUTION: unpack then run setup.exe in XP compatibility mode for XP x64 installations. (Right click > Properties > Compatibility tab > check box “run this program…”> XP >ok. (But their is still an unknown device in the Device Manager.) IE: ACPI\HPQ0007\2&DABA3FF&0
I am guessing sp38171.exe did not install properly.
Got any ideas??? I can not do a Forced install, since their is no INF file.
Did I install something in the incorrect order ?
Starting over is not desirable but possible if necessary.
Is their a better quick launch driver ? Even an older one.
2nd Problem : Brightness Control Keys F7 & F8 Do not function. I can not control the screen brightness. This is not a VGA issue. I am told it may be a Intel Chipset driver issue.
What do you know about it ?
I currently have Intel Chipset v22.214.171.1245.
What is the newest Intel Chipset Driver version ?
What is the original Intel Chipset Driver version.?
Lastly, What is the difference between QuickPlay and QuickLaunch ?
See attachment of device Manager.
12-22-2010 04:18 AM
Windows XP, Vista and Windows 7 Drivers for device ID: ACPI\HPQ0006, ACPI\HPQ0007 is explained in this document. Basically I created this document just to answer driver query related to above said POST.
Windows 7, Vista, XP Driver for device ID ACPI\HPQ0006, HPQ0007
Hope this will help
12-24-2010 06:22 PM - edited 12-24-2010 06:23 PM
nice little link you did there siraj, thanks. i clicked your star for that one.
NC-4400 windows 7 ultimate-xppro dual boot
a bunch of thinkpads