02-17-2012 12:31 PM
Please kicker 22004, guide me through this process! Do you have to remove the battery while you are doing all of that? You're the one hope I have because sending my laptop in is not an option. Not an affordable one, anyway.
02-20-2012 12:44 PM
If anyone is needing the links for all this software go here:
The files are still active as of feb 20 2012 3:45 PM EST :)
02-21-2012 02:50 PM - edited 02-21-2012 02:56 PM
Ok I have all 3 programs: HPBQ138, DMIFIT and WINTOFLASH, how do I make my usb stick bootable? which are the source and destination folders?
02-22-2012 05:39 AM
no more help needed, I managed to fix the problem.
By the way I made the stick bootable with the help of this site: http://www.sevenforums.com/tutorials/46707-ms-dos-
And for the rest used the steps from DMIFIT readme file.
05-01-2012 02:58 PM - last edited Wednesday by maikoro
I have the same laptop (Compaq Presario CQ61). After replacing bios chip, I have this problem. Please tell me what did you do and where did you find the files.
05-20-2012 08:52 AM
I want to thank you for the info. Putting in the 25 zeros for the "System Config ID" was priceless. I am a self maintainer. Saved me hours one the phone I'm sure. Good job.
06-24-2012 10:20 PM
Thanks! I had been in the hospital since Oct 2011 and had not used my computer until Jun2012. The HP advisor came up to update - hence, i did and got the same msg. Using your post, I got my CQ61 working properly again. BTW, I called HP and they wanted me to send it in - at the incredibly low price of $300.00! How ridiculous!
07-18-2012 01:25 PM
Downloaded the NbDmiFit118.zip
Ran the HPSET151.exe from the zip pack off of a bootable usb stick.
Filled in the SN, PN and 25 0's when it asks for the System Config ID.
No more error messages after a motherboard swapout.
07-26-2012 09:07 PM
Please contact HP support for this issue, they need to use an internal tool (which can be used by HP authorized repair personal only ) and take care of this issue.
hope it helps.
09-12-2012 01:00 PM
I have done all the steps and have corrected all the problems but 1. How do I access the advanced menu in the hpq138 to change the OS SKU value to 2? Only the basic menu shows 0-8 the R,S,W AND ESCAPE. Where is the advanced menu?
Thanks in advance
11-25-2012 01:04 PM
So, I need to attempt to make the fix using the bootable USB, DMIFIT and HPBQ138.EXE. I found HPBQ138, but am having trouble finding a good copy of dmifit available for download. Can anyone find any current links? I have one downloaded, but when trying to make it a bootable USB, it tells me there are no appropriate bootable files in the directory. Boo...
Thoughts, links, ideas?
12-19-2012 06:45 AM
please provide better way to solve....The following product information programmed into the system board is missing or invalid error in a compaq cq62 ..
12-22-2012 01:11 AM
Bought a new( HP pavillion laptop dv6) November,2009, with model dv6-2010sa and product number vn013eA#ABU,serial number CNF9412BL3. It was working fine,But recently, After I hit the start button I get the following error message:
System Board OOA Product Information Not Valid
For help go to HP.com/go/techcenter/startup
When I go to this website it does not give solution
What can I do to get this problem solved? I can hit enter and the boot will continue but still, this info seems to be missing. Any help is appreciated? I am almost to the point of returning this to the place of purchase for either a refund or ex
02-13-2013 11:18 AM
I sent my laptop to HP for repairs awhile back and have been having this problem ever since. I never really cared until recently because now it is causing my laptop to believe that my copy of Windows is not genuine. HP won't help me fix it without me paying for support, because my warranty is out. But it's HP's fault for forgetting to input that information before they sent my laptop back to me! I can't believe this! How absurd. I am never buing an HP laptop again.