Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ? (32035 Views)
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Occasional Contributor
G4Pioneer
Posts: 5
Registered: ‎09-08-2011
Message 1 of 10 (32,035 Views)

Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Using Windows 7 x64 , device manager shows drivers not installed for  SM Bus Controller.

 

Can't see the driver on HP's site , by name anyhow unless its part of another driver.

 

Any ideas or solutions?

 

Laptop: HP G4-1164CA

Processor: AMD G6-3400M

OS: Windows 7 x64

 

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 2 of 10 (31,849 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Hi:

 

Please click on the missing device in the device manager. Then click on the details tab. In the Properties drop down list, select the second item (Hardware ID's). Post the top string of characters you see there.

 

Hopefully those will identify the manufacturer and model of the device, and I can try and find the driver for it.

 

Paul

Occasional Contributor
G4Pioneer
Posts: 5
Registered: ‎09-08-2011
Message 3 of 10 (31,841 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Thanks for offering to help,here's the information.

 

SM Bus Controller - Hardware Ids:

PCI\VEN_1022&DEV_780B&SUBSYS_3564103C&REV_13

PCI\VEN_1022&DEV_780B&SUBSYS_3564103C

PCI\VEN_1022&DEV_780B&CC_0C0500

PCI\VEN_1022&DEV_780B&CC_0C05

 

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 4 of 10 (31,838 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Hi:

 

I can't pinpoint it. It is an AMD SM bus controller.

 

I would need your complete model number (it is a G4-something) in order to see if there is some kind of AMD chipset driver that is missing.

 

Did you install the latest graphics driver for your notebook?  I take it you have the  Mobility Radeon HD video?

 

Paul

Occasional Contributor
G4Pioneer
Posts: 5
Registered: ‎09-08-2011
Message 5 of 10 (31,833 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

[ Edited ]

Thanks Paul.

 

Its a HP G4-1164CA model with the AMD A6-3400M CPU and Radeon HD 6520G graphics.

 

I just installed the windows update AMD graphics driver, not the one from HP's site.

 

I noticed the AMD  Control Panel did not install with the windows update version,

but that is fine to me, trying to keep installed programs etc to a minimum.

 

Do you think the SM Bus Driver may be included with HP's version of the graphics driver?

 

I looked at another G4 same model,

it has a AMD SMBus and AMD IO Driver under System devices

that I dont have, if that helps at all.

 

 

 

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 6 of 10 (31,829 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Hi:

 

I saw your post in the consumer forum.

 

My advice is to install the latest driver from the AMD site. You can elect to install the latest driver only instead of the driver and CCC. I am thinking there is more to that driver than the native one that WU provides.

 

Use the drop down menu to select the driver for your notebook.

 

http://support.amd.com/us/gpudownload/Pages/index.aspx

 

Paul

 

 

 

Occasional Contributor
G4Pioneer
Posts: 5
Registered: ‎09-08-2011
Message 7 of 10 (31,825 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Thanks Paul.

 

I found a SM Bus driver for a lenovo model with the same cpu,

but to my surprise when I installed it,  the full graphics Vision control center also installed.

 

All is well now. Thanks again.

Occasional Visitor
Kecin
Posts: 1
Registered: ‎09-27-2012
Message 8 of 10 (28,808 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

where did you find it?

thanks

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 9 of 10 (28,806 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?

Hi, Kecin:

 

Try the AMD chipset driver (first download listed).

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx

 

Paul

Occasional Visitor
eduardomorales
Posts: 1
Registered: ‎05-08-2014
Message 10 of 10 (7,225 Views)

Re: Pavilion G4 with AMD A6-3400 Missing SM Bus Controller Driver ?


G4Pioneer wrote:

Thanks for offering to help,here's the information.

 

SM Bus Controller - Hardware Ids:

PCI\VEN_1022&DEV_780B&SUBSYS_3564103C&REV_13

PCI\VEN_1022&DEV_780B&SUBSYS_3564103C

PCI\VEN_1022&DEV_780B&CC_0C0500

PCI\VEN_1022&DEV_780B&CC_0C05

 


 

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