System Board OOA Product Information Not Valid (208420 Views)
Occasional Advisor
jeanbird
Posts: 5
Registered: ‎01-13-2012
Message 26 of 84 (33,591 Views)

Re: System Board OOA Product Information Not Valid

Please kicker 22004, guide me through this process! Do you have to remove the battery while you are doing all of that? You're the one hope I have because sending my laptop in is not an option. Not an affordable one, anyway.

Occasional Visitor
chris111690
Posts: 2
Registered: ‎02-20-2012
Message 27 of 84 (33,556 Views)

Re: System Board OOA Product Information Not Valid

Does anyone have an updated link to find these tools?

I have been looking for days now with no luck.

Please help

Thanks,

Chris

Occasional Visitor
chris111690
Posts: 2
Registered: ‎02-20-2012
Message 28 of 84 (33,539 Views)

Re: System Board OOA Product Information Not Valid

If anyone is needing the links for all this software go here:

http://forums.mydigitallife.info/threads/9055-SLP-Marker-File-Update-Utility/page29

The files are still active as of feb 20 2012 3:45 PM EST :)

Occasional Advisor
jeanbird
Posts: 5
Registered: ‎01-13-2012
Message 29 of 84 (33,535 Views)

Re: System Board OOA Product Information Not Valid

Tellme Tellme Tellme what links did you use!
Occasional Visitor
draculya
Posts: 2
Registered: ‎02-21-2012
Message 30 of 84 (33,539 Views)

Re: System Board OOA Product Information Not Valid

[ Edited ]

Ok I have all 3 programs: HPBQ138, DMIFIT and WINTOFLASH, how do I make my usb stick bootable? which are the source and destination folders?

Occasional Visitor
draculya
Posts: 2
Registered: ‎02-21-2012
Message 31 of 84 (33,498 Views)

Re: System Board OOA Product Information Not Valid

no more help needed, I managed to fix the problem.

By the way I made the stick bootable with the help of this site: http://www.sevenforums.com/tutorials/46707-ms-dos-bootable-flash-drive-create.html

And for the rest used the steps from DMIFIT readme file.

Occasional Visitor
Ahaf
Posts: 1
Registered: ‎05-01-2012
Message 32 of 84 (32,472 Views)

System Board OOA Product Information Not Valid

[ Edited ]

Hello,

I have the same laptop (Compaq Presario CQ61). After replacing bios chip, I have this problem. Please tell me what did you do and where did you find the files. 

 

Thanks

Occasional Visitor
Freddylyn
Posts: 1
Registered: ‎05-16-2012
Message 33 of 84 (32,269 Views)

Re: System Board OOA Product Information Not Valid

I have the same problem with my notebook, Can somebody help me to fix this error?

Established Member
TLR_Tech
Posts: 4
Registered: ‎05-20-2012
Message 34 of 84 (32,216 Views)

Re: System Board OOA Product Information Not Valid

I want to thank you for the info. Putting in the 25 zeros for the "System Config ID" was priceless. I am a self maintainer. Saved me hours one the phone I'm sure. Good job.

Occasional Visitor
Ronesh
Posts: 2
Registered: ‎08-07-2011
Message 35 of 84 (31,906 Views)

Re: System Board OOA Product Information Not Valid

Take your laptop to HP Service Centre and get your system board programmed.

Occasional Visitor
bbattles1966
Posts: 1
Registered: ‎06-24-2012
Message 36 of 84 (31,481 Views)

Re: System Board OOA Product Information Not Valid

Thanks!  I had been in the hospital since Oct 2011 and had not used my computer until Jun2012.  The HP advisor came up to update - hence, i did and got the same msg.  Using your post, I got my CQ61 working properly again.  BTW, I called HP and they wanted me to send it in - at the incredibly low price of $300.00!  How ridiculous! 

Occasional Advisor
Chris Yannella
Posts: 10
Registered: ‎10-03-2008
Message 37 of 84 (30,884 Views)

Re: System Board OOA Product Information Not Valid

Downloaded the NbDmiFit118.zip

 

Ran the HPSET151.exe from the zip pack off of a bootable usb stick.

 

Filled in the SN, PN and 25  0's when it asks for the System Config ID.

 

No more error messages after a motherboard swapout.

 

Member
WaseemW
Posts: 2
Registered: ‎02-20-2012
Message 38 of 84 (30,674 Views)

Re: System Board OOA Product Information Not Valid

Please contact HP support for this issue, they need to use an internal tool (which can be used by HP authorized repair personal only ) and take care of this issue.

 

hope it helps.

Occasional Advisor
jeanbird
Posts: 5
Registered: ‎01-13-2012
Message 39 of 84 (30,651 Views)

Re: System Board OOA Product Information Not Valid

Sure, I'd be glad to send mine in...if the price comes down a couple hundred, heh heh. Ridiculous.

 

 

 

Occasional Visitor
phong_vuong68
Posts: 1
Registered: ‎08-04-2012
Message 40 of 84 (30,392 Views)

Re: System Board OOA Product Information Not Valid

hi

 

here the tool how to fix your motherboard , make sure you boot up to your usb drive .

Occasional Advisor
jeanbird
Posts: 5
Registered: ‎01-13-2012
Message 41 of 84 (30,207 Views)

Re: System Board OOA Product Information Not Valid

And this will work for a HPG61 Notebook PC? I just want to be sure!

Occasional Visitor
Raddman
Posts: 1
Registered: ‎08-16-2012
Message 42 of 84 (29,815 Views)

Re: System Board OOA Product Information Not Valid

I have a pavilion dv7-3165dx.Entertainment Notebook. Does it work on it?
Occasional Visitor
yolo
Posts: 1
Registered: ‎09-12-2012
Message 43 of 84 (29,091 Views)

Re: System Board OOA Product Information Not Valid

I have done all the steps and have corrected all the problems but 1. How do I access the advanced menu in the hpq138 to change the OS SKU value to 2? Only the basic menu shows 0-8 the R,S,W AND ESCAPE. Where is the advanced menu? 

Thanks in advance

Occasional Visitor
rposeo
Posts: 2
Registered: ‎11-25-2012
Message 44 of 84 (27,362 Views)

Re: System Board OOA Product Information Not Valid

So, I need to attempt to make the fix using the bootable USB, DMIFIT and HPBQ138.EXE. I found HPBQ138, but am having trouble finding a good copy of dmifit available for download. Can anyone find any current links? I have one downloaded, but when trying to make it a bootable USB, it tells me there are no appropriate bootable files in the directory. Boo...

 

Thoughts, links, ideas?

Occasional Visitor
cnfcomps
Posts: 1
Registered: ‎12-16-2012
Message 45 of 84 (26,922 Views)

Re: System Board OOA Product Information Not Valid

My experience on removing this error on an HP G62-A19SA

 

http://wintegrity.blogspot.co.uk/2012/12/how-to-fix-product-information-not.html

 

Matt.

Occasional Visitor
haiya
Posts: 1
Registered: ‎12-19-2012
Message 46 of 84 (26,865 Views)

Re: System Board OOA Product Information Not Valid

please provide better way to solve....The following product information programmed into the system board is missing or invalid error in a compaq cq62 ..

thank you

Occasional Visitor
collinsohiozua
Posts: 1
Registered: ‎12-22-2012
Message 47 of 84 (26,761 Views)

Re: System Board OOA Product Information Not Valid

Bought a new( HP pavillion laptop dv6)  November,2009, with model dv6-2010sa  and product number vn013eA#ABU,serial number CNF9412BL3. It was working fine,But recently, After I hit the start button I get the following error message: 
System Board OOA Product Information Not Valid
Product Name
Configuration
Serial number
Product Number
For help go to HP.com/go/techcenter/startup

When I go to this website it does not give solution

What can I do to get this  problem solved? I can hit enter and the boot will continue but still, this info seems to be missing. Any help is appreciated? I am almost to the point of returning this to the place of purchase for either a refund or ex

Occasional Visitor
biancatlover
Posts: 1
Registered: ‎02-13-2013
Message 48 of 84 (25,582 Views)

Re: System Board OOA Product Information Not Valid

I sent my laptop to HP for repairs awhile back and have been having this problem ever since. I never really cared until recently because now it is causing my laptop to believe that my copy of Windows is not genuine. HP won't help me fix it without me paying for support, because my warranty is out. But it's HP's fault for forgetting to input that information before they sent my laptop back to me! I can't believe this! How absurd. I am never buing an HP laptop again.

Occasional Visitor
rposeo
Posts: 2
Registered: ‎11-25-2012
Message 49 of 84 (25,578 Views)

Re: System Board OOA Product Information Not Valid

This solution worked perfectly for my Compaq CQ62. I can't believe I got it fixed. Thank you so much!

Occasional Visitor
Saltrock
Posts: 1
Registered: ‎03-01-2013
Message 50 of 84 (18,237 Views)

Re: System Board OOA Product Information Not Valid

Anybody had this issue on HP6550b notebooks

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