Quick launch driver crashing (2235 Views)
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Visitor
Posts: 2
Registered: ‎02-16-2010
Message 1 of 2 (2,235 Views)

Quick launch driver crashing

The driver for quick launch buttons doesn't seem to be working on my machine(4700s, windows XP service pack 2). Setup terminates with an unhandled exception.

Error Number: 0x80040707
Description: DLL function call crashed: HPQNT.hpqGetBrandEx

Setup will now terminate.

All other software and drivers I've downloaded from the site work flawlessly.
Visitor
Posts: 2
Registered: ‎02-16-2010
Message 2 of 2 (2,235 Views)

Re: Quick launch driver crashing

Solved. My WMI service was disabled and this was causing the driver to crash.
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