Re: HP G62 screen goes blank, won't come back (185 Views)
Reply
Occasional Contributor
kruuth
Posts: 2
Registered: ‎02-02-2014
Message 1 of 2 (224 Views)

HP G62 screen goes blank, won't come back

I have a G62-407DX laptop.  A few days ago the display suddenly went black.  I tried power cycling.  I can hear the fan, and the wifi light is on, and he caps lock blinks, but nothing coms on the screen.  After waiting a day or so it tried it again and it came up so I thought this might be a one-off situation.  However, it is now doing the same thing.  I've already tried checking the RAM, and the hard drive but both are ok.  Is there something I can do to fix this?

Acclaimed Contributor
Cheryl G.
Posts: 18,459
Registered: ‎10-15-2003
Message 2 of 2 (185 Views)

Re: HP G62 screen goes blank, won't come back

Try a hard reset:

 

``````````````````````
**Clicking the KUDOS star on the left is a way to say 'Thanks'**
*To help others find solutions, click 'Accept as Solution' on a Reply that solves your issue*
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.