Re: Blue Screen HP ENVY dv7-7390ef (314 Views)
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Posts: 1
Registered: ‎01-22-2014
Message 1 of 2 (361 Views)

Blue Screen HP ENVY dv7-7390ef

[ Edited ]

I have many Blue Screen with my HP ENVY dv7-7390ef (Windows 8.1-64bit)

Error netio.sys


the system is up to date no problem with drivers & I have uninstall Symantec internet security

I have make test with software Anticrash


What can i do



P.S. This thread has been moved from Community Feedback & Suggestions to Notebook PCs - Pavilions, Presario. -HP Forum Moderator

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Posts: 18,459
Registered: ‎10-15-2003
Message 2 of 2 (314 Views)

Re: Blue Screen HP ENVY dv7-7390ef

Sometimes a fresh install via HP Recovery will solve serious issues;


Otherwise, this may be a hardware issue. If the laptop is still in warranty you may want to contact HP Support in your country /region. Worldwide contact info can be accessed here>>Contact HP
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