warning - gobi connection manager 3 rev S install problems (428 Views)
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Occasional Contributor
Markus Lentinen
Posts: 6
Registered: ‎12-28-2005
Message 1 of 4 (428 Views)

warning - gobi connection manager 3 rev S install problems

A bit of warning, I can't get this version released on the 21st of september to install. It fails every time with the error

MSI (s) (AC:5C) : Product: HP Connection Manager -- Error 1320.The specified path is too long C:\Documents and Settings\All Users.

As far as I can tell from the msi installer log it uses the correct vista systemdrive:\users\public for most of the install but somehow it tries to use the old xp paths at the end of the install. If somebody has run into this and solved help is appreciated otherwise I'll have to contact support on monday. I'll attach the msi installer log.

/Markus
Occasional Contributor
Markus Lentinen
Posts: 6
Registered: ‎12-28-2005
Message 2 of 4 (428 Views)

Re: warning - gobi connection manager 3 rev S install problems

Bump, anyone else tried tried this update, on a real system HP support says there is no problems with the update

/M
Occasional Contributor
Markus Lentinen
Posts: 6
Registered: ‎12-28-2005
Message 3 of 4 (428 Views)

Re: warning - gobi connection manager 3 rev S install problems

I've solved this issue. This has to do with the junction points created by the vista setup on the factory image. The junctions are pointing to d:\ even though the system drive is c:\ (for example c:\Documents and settings points to d:\users instead of c:\users

This can be fixed by installing LSE (Link shell extension" to be able to delete Junctions and symbolic links)
http://schinagl.priv.at/nt/hardlinkshellext/hardlinkshellext.html

Then you use
mklink (vista built in ntfs tool to rebuild them) This article describe how to use them
http://www.vistax64.com/vista-file-management/142033-junction-points.html


The following links helped me solve this issue
http://community.intuit.com/post/detail/dhO7QIV_Cr3yxTacfARklS
http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC1270665&nav=0&referrer=rss

A word of warning you can seriously srew up your system if you don't know what you're doing

Regards,
Markus
Occasional Visitor
markofVis
Posts: 1
Registered: ‎02-08-2013
Message 4 of 4 (163 Views)

Re: warning - gobi connection manager 3 rev S install problems

Check out Long Path Tool. It is indeed very useful in this type of situation. It will help you solve your problems.

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