12-30-2006 10:43 AM
Has anyone with either the nc6400 or any HP notebook sucessfully hotdocked? Should I return the docking station or computer? I was advised to bring my laptop into a service center, so I might try that, but I dont know if they'll be able to solve anything. Thanks.
01-02-2007 03:19 AM
Like you, undocking works fine. Anyone have any thoughts about making hot docking work properly?
01-02-2007 03:57 AM
FYI: I just tried to hotdock my coworkers HP 6320? and his shutdown immediately.
Also, just to be specific, I have an advanced docking unit with DVI, network, and the 135watt smart power adapter.
HP, Please help!
01-11-2007 09:41 AM
01-12-2007 04:46 AM
Turns out it the DVI connection that causes it to freeze/restart/turn off. I unplugged everything and narrowed it down to the DVI. If the computer is turned on after docked, its no problem. Also, if the computer is on and docked, then you plug in the DVI, it locks.
Any thoughts? I didnt try VGA yet but will.
01-20-2007 04:21 AM
I do have the monitor plugged into the DVI port, and that's a very interesting point. This "feels" like it could be the key. When the hotdock doesn't work, the machine is off instantaneously. I could see something relatively low-level like a DVI "bug" doing this. I'll try different variations with DVI and non-DVI the next few days.
01-25-2007 08:24 AM
Currently running bios F.08 Windows Vista RTM
01-25-2007 09:38 AM
Are you saying that Vista does not fix the problem? I was hoping it would, by the way, how is vista on the nc6400? Also, what is the RTM after Vista?
01-30-2007 09:07 AM
03-06-2007 05:56 AM
03-06-2007 10:45 AM
Aaron, I dont know what else to tell you. I actually returned both of the nc6400s that I had because of this problem. I hope that they fix it, I'll buy another.
I almost forgot to mention that HP did say they were aware of this problem and claimed that it was a faulty power brick, they said that models xx-xxx (I cant remember) were known to introduce noise on the line which cause the shutdown. They sent me a new brick but that did not help. Also, they said that some docking stations also had problems but my dock had a REV 2.0 sticker on it so it was supposed to be ok, i wish I wouldve requested a new docking station as well to be certain that wasnt the problem. I guess its worth asking HP for a new dock and power brick.
Please post your results!!!
Thanks and good luck.
03-14-2007 02:30 AM
Anyway, i will follow this thread...
03-16-2007 08:05 AM
you CAN hot dock while on but it is not recommended.
03-17-2007 05:01 AM
10-23-2007 03:52 AM
Bios version F.0B 5 Sep 2007 2.2 56K: 5m 512K: <1m F.0A 16 Apr 2007 Standard Dock/ Dual DVI with 120 watt smart adapter product number EN488AA Rev V2.02 HP service support # 3220341162
The system will either lock upon docking with no mouse activity or the Ethernet and USB ports will not operate.
No other suggestions or ideas from HP have resolved the current issue.I have requested HP to take this to their upper level support.No response as of yet to resolving issue.