08-26-2006 05:29 PM
"Setup error: The system could not retrieve the configuration settings from the master repository.
Verify that the master repository is correctly installed on the target server. If the problem persists, please contact your system administrator., action: CreateKeySet.
The installation cannot be continued."
If there's any logfile for the installer, I can post if it needed. I do know that the installer appears to complete a step labeled "Creating master repository", so by my guess the installer isn't properly creating the repository, or a later task in the installer is having trouble accessing the repository created by the earleir task.
08-28-2006 06:48 AM
09-20-2006 04:56 PM
09-25-2006 09:27 AM
HP will release a driver that fixes the installation soon.
Please note HP provides the hardware drivers ONLY for 64bit XP and will not support the applications such as the HP ProtectionTools. Please refer to the web:
09-12-2007 07:11 PM
"AuthenTec Fingerprint Driver 1.10 System
28 Jun 2007" (sp36237.exe).
However, installing the HP ProtectTools Credential Manager of the most recent version 2.50 Rev H (sp36078.exe) results in the same error mentioned above.
Does HP have plans to enable Windows XP Pro x64 support by the Credential Manager?
06-29-2008 08:43 AM
Also, I am running win xp x64 on nx 6325, and when I click on user accounts, nothing happens. Is that related to downloading HP ProtectTools and the error above?
I am simply administrator and am unable to set a password or customize my name through user accounts.
It says found new hardware twice, one is audio on modem bus or something like that and the other one I cant figure out... should I connect to the internet and go for an upgrade or is there another way to find what that "new hardware" actually is...?