05-19-2006 07:44 PM
PS: This thread has been moved from "disk, disk arrays" Section to "notebooks - N-Series, Armada, EVO, LTE, Tablet PC" Section - Forums Moderator
08-03-2006 10:30 AM
I don't have the codes in front of me to double check.
01-09-2007 10:55 AM
So I went to this party, right, and decided to take my laptop along with me. I put it in a bookbag (probably a bad idea?) and ensured that it didn't get banged around or anything. It sat in my car overnight. The next day I turned it on to check my email. Now the previous time I had turned it off, I selected for it to "Hibernate" itself (could be another bad idea?), so when it boots up this time it gives me two options: Proceed with Restoration Data or Boot Windows Normally... something along those lines that I had never seen before. So I selected to boot Windows normally. It then proceeds with ChckDsk in which it finds many errors in file 308. It finally ends with "Unknown Error" and boots the OS. At this point I am at my desktop, but I cannot use my mouse. I can use the touchpad, but not the mouse. So I'm like "OMG WTF BBQ!" I reboot. After POST it says "Windows was not shut down properly, bla bla bla, Safe Mode, Last Known Good Configuration, etc." I choose Last Known Good Configuration and it runs another ChckDsk. This time it finds at least 5 times the amount of errors in the HDD and attempts to "recover" said file 308, and a couple other things. Then it says it is doing something to the indexes, finishes up, and proceeds to the Windows Logo screen, attempting to load the OS...
But then BAM- Blue Screen of Death, which conveniently displays for about .2 seconds (I counted) and I couldn't read anything from it. So then it reboots and continues this last process over and over and over. I went into BIOS, ran the Hard Drive Self Test and get: Test Status #1- 07 Fail. What the hell does this mean? Is my HDD data recoverable (the HDD itself for that matter?) Would this be physical damage or software related? Am I completely screwed? Will Jessica and Nick ever get back together? Any help would be GREATLY appreciated, especially since I can't get a single tech representative from Compaq that can speak English :)
P.S Yea, that wasn't brief... please accept my apologies!
01-09-2007 11:37 AM
you might try to test the drive with the diagnostics and repair tools from the drive manufacturer.
They all offer something like Hitachi's DFT (drive fitness test) on their websites.
01-10-2007 01:04 PM
Thanks for the help anyways! *runs away crying*
02-03-2007 01:22 PM
In fact this error come form a DST technology (drive self-test ).
So if you are user of a seagate drive like me, you can download a SeaTools software to check it.
SeaTools Error Codes
SeaTools Disc Diagnostic may display a variety of error codes depending on the interface and the test module that was running when the error or status occured. In some situations when the drive is offline running a Drive Self Test, the drive will give its own DST result code.
DiagATA and DiagSCSI Test Modules
Short Generic Test ATA SCSI
No error 0x10 0x30
SMART error 0x11 NA
Defective drive* 0x12 0x32
Run long generic test 0x13 0x33
Bad cable 0x14 0x34
Device not supported 0x15 0x35
Drive password protected 0x16 0x36
Shock damage 0x17 0x37
Corrupted format* NA 0x38
Long Generic Test ATA SCSI
No error 0x20 0x40
SMART error 0x21 NA
Defective drive* 0x22 0x42
Bad cable 0x24 0x44
Shock damage 0x27 0x47
Corrupted format* NA 0x48
Aborted 0x50 0x70
DST Error Codes
00 No Error
01 DST was Aborted by User
02 DST was Interrupted by Reset or Power Off
03 DST Could Not be Run
04 DST Failed for Reasons Unknown
05 DST Failed Electrical Element (Read/Write Head Check)
06 DST Failed Servo Element (Track Following Check)
07 DST Failed Read Element (A Bad Sector was Found)
* "Defective drive" and "Corrupted format" errors (sometimes called 03/31 errors) can often be repaired with a data-destructive zero fill data pattern or a low level format. Current disk drives contain thousands of spare sectors which are automatically reallocated if the drive senses difficulty reading or writing. Since SeaTools is read-only (data safe), occasionally a problem sector that has not reallocated to a spare sector can be forced to do so by writing to that sector. Spare sector reallocation is a normal intelligent drive operation.
01-11-2008 06:29 AM
What I'm trying to find out now is how to reset the BIOS and get rid of the SMART report, even if temporarily. Maybe disconnect the BIOS battery or flash it should do the trick. I'll post an Update to this if something develops.
#1 - 07 Fail
03-07-2008 03:10 PM
I bought the 2nd HDD and the problem started again.
Today (7th march, 2008) I made contact with HP but without a solution.
Don't know what should I do.
When the Windows Vista logo disapper, a black screen came and the system stop responding.
05-14-2008 11:39 AM
10-05-2008 06:37 PM
I had my computer freeze up 5 days ago and then unexpectantly reboot. The computer then told me that the file hal.dll was missing or corrupt so I tried to reload it from the recovery disk only for it to give me an "access denied" message.
I ran chkdsk several times and was told that there are too many irrecoverable problems.
I ran HPs hard drive self test and was given error code #1-07 Fail. Now it doesn't even sound like the hard drive is spinning. :(
The bad thing is that my cd\DVDRW drive failed a few months back, so I've been unable to back up files regularly.
04-16-2009 01:44 PM
I have solved the problem by connecting my HDD to my desktop computer through SATA cable and using "Hard Disk Low level format tool" ,It took an hour to format the drive but it worked and I did not encounter the problem again.
If anyone could not find the software send me an E-mail at firstname.lastname@example.org .(As far as I know it is freeware)
Program name :
HDD low level format tool 2.36.1181
Thanks to folks who wrote this software.
05-05-2009 04:14 PM
07-14-2009 06:48 AM
I just returned from a 1 week vacation and the last time I used my laptop it worked fine but today suddenly it started displaying this error "Operating system not found" and Windows is not opening up.
When I run the Hard Drive test, it say "01 - 07 failed".
HP told me to replace the disk and they are charging extremely high price for the new hard disk.
I have given my laptop to a vendor to replace it with a new hard disk.
I want to retrieve my data from the corrupted hard disk and someone told me that I should do it before 2 weeks after the disk being removed from the laptop otherwise it wont work later. Is that true??? Please let me know.
Also, Suja/anyone if you found a solution to fix your hard disk please let me know.
Thanks a ton for all the help.
07-14-2009 07:44 AM
About removing the hard drive I don't think you lose the data,cause you don't lose HDD data while it does not connect to power source!
I think it is worth it to check the solution.you won't lose anything.
Besides you can save your data before low level format your HDD by using one of live disk open source operation systems like OBONTU or LINUX FEDORA.
07-23-2009 07:19 AM
can't seem to find anything that says whether this is a definitive hard disk error, or a main board issue (like mentioned on another forum)
I guess its rather disappointing that HP can't get there butts into gear and give a definitive response to this error, especially seeing as its been ongoing for so long.
thankfully i've a Â£2o piece of kit that allows me to hook hard disks up to any other pc/laptop via usb and access (where the HD's not knackered that is) like a usb drive
08-02-2009 09:13 AM
When I run BIOS Hard Drive Self Test I get >notebook HDD problems TEst status #2-07 FAIL <
The reason for this post is to let HP know that their is another of their loyal customer out there that is having that problem.
If any body out there has the same problem, please post.
08-04-2009 01:30 AM
you are hoping in vain when thinkinh to receive any response from HP in this forum. You ar just having a wrong concept in mind.
This is no place to reach HP. It's just a peer-to-peer forum where volunteers try to help other users.
To reach HP pls use the official support channels.
10-22-2009 08:53 PM
I have Compaq Presario M2000 and had similar issue. But, I was able to solve the issue.
1. When I get the same error on BIOS Hard Drive Self Test, called HP support. They said they gonna charge $$ amount and I do not want to do.
2. I have googled and from many forums I came to know that it is an HDD fail. But it is not.
3. I have downloaded "fujitsu hard drive diagnostics" software and burnt CD then booted from CD. This software can be used for any type(IKE, ATA) of HDD
3. Did Smart and Comprehensive test on the HDD. If you have any issues on the HDD at the end it will display the report and gives an option to fix.
4. Once done, restart the computer.
All the best,
10-28-2009 11:36 AM
Should I renew my warranty and then buy an external hard drive?
Does the internal hard drive have to be functional to get an external hard drive?
What should I do first? and what would be cheapest?
04-30-2010 12:39 PM
My system is a Pavilion 8408us. However, rather than go back to HP chat with this, I decided to take the offensive.
My laptop's hard drive was a Seagate. So, I went to their site and downloaded their SeaTools utility. It's an ISO file you burn to a CD - then boot with it. SeaTools runs a quick test, followed by a long test, followed by an attempt to repair any errors it finds. The test found five errors ... and in less than a minute, repaired all five. Afterward, I went back to BIOS and retested - and it passed quick test, comprehensive test, and SMART test with flying colors.
Point is, many hard disk errors can be repaired. Even if you can no longer log onto your computer, a geek shop can run an error fixer utility on your hard drive.
If you can still log onto your computer, find out what hard drive brand you're using and visit their site. Most manufacturers have similar utilities to SeaTools. If they don't, and you don't already have the tool installed, visit the Symantec site and download a trial version of Norton Utilities which can do the same search/repair functions:
05-03-2010 12:14 AM
Phil Swift MBCS ITIL MSPRP
IT Engineer & Consultant