08-11-2004 06:59 AM
08-11-2004 12:52 PM
Assuming that the Blutooth module has been installed properly and cables are in place and the hardware is okay - The module needs to be initialized by software which will then be seen by the software - which can be done by turning on the wireless switch and then going into
In Windows 2000, click Start, Programs, and Software Setup, select the Bluetooth utility from the list of applications, then follow the onscreen instructions.
In Windows XP, click Start, All Programs, and Software Setup, select the Bluetooth utility from the list of applications, then follow the onscreen instructions
Keep us posted.
08-11-2004 04:53 PM
After install I did wat you described, installing BT for HP. After install the BT is not recognized and software says there is no BT device. Maybe BT was DOA.
I read in one of the forums, some months ago that there was a way to go when installing the soft for BT, but I can't find this treat no more
08-12-2004 08:39 AM
Remember, it's possible to get that system WITHOUT the bluetooth option. (Depends upon your system config).
That aside, there seems to be an issue with the 3.00C driver/firmware that results in the module not being recognized sometimes.
Press the wireless button OFF then wait 5 seconds, and then ON again and see if it initializes. (blue light should be on)
If not, did you have bluetooth working PRIOR to downloading the driver/firmware from Hp? If not, then you may not even have a bluetooth adaptor.
If it did, then it's likely the same bug/problem we've encountered.
08-12-2004 09:55 AM
08-12-2004 10:27 AM
In regards to the bluetooth chip not even being recognized, try this.
NOTE: This is for the person that just installed the hardware and has failed to get it to respond.
Disable the bluetooth AND wireless LAN (by pressing the wireless-toggle-button).
With the blue-light OFF, go to control panel and uninstall the "Bluetooth by hp" driver.
When it completes, SHUTDOWN the system.
Remove any/all External devices (including USB Mouse, etc).
When the system reboots, close any open programs, disable antivirus/etc, and close any programs in the system-tray (the bar by the clock) that will let you close them.
Plug in the AC Adaptor (if not already plugged in).
Install the following file:
(note, you may want to download this file prior to beginning this process):
Eventually it will get to a point where it will say "No bluetooth device found...please insert it now and click ok".
At this point, press the wireless-toggle button. The light should turn BLUE. wait for about 15 seconds. You will see a popup for the new-hardware-detected-install-a-driver.
Ignore it. Just click the OK button in the Bluetooth installer.
It will automatically cause the WinXP hardware wizard to run etc.
Let it run to completion.
Did that work?
If so then your problem is with the new bluetooth driver/firmware. The link i provided about is the previous version.
Let us know if this works.
08-12-2004 06:22 PM
Strange is that on the end of installation proces my sytem is just there with the desk, no icons, no deskbar, just the desk and the picture on it and I have to cut off the system with powerbutton to reactivate it.
08-12-2004 06:26 PM
Booting the system with an external usb-device (such as a mouse) detected seems to make the problem worse....
08-13-2004 03:25 PM
08-13-2004 07:43 PM
08-14-2004 04:32 AM
The reason i say that is oddly enough the device ALWAYS shows up in Linux and seems to function perfectly fine in Linux (suse linux 9.1).
Why, i don't know, but that's showing that the system (upon power-up) must be seeing some (perhaps unknown) usb device.
If the firmware is trully corrupted, then there may be a way to reset it back to default (as is usually the case, but not always).
Best we can do is wait for Hp to respond to an escalated case with a fix.
08-20-2004 11:49 AM
you state that you installed an integrated Blutooth module in the nc4000. Was this a Bluetooth by hp integrated module?
The nc4000 does not come with an option kit for Bluetooth, so it is not possible to buy an option kit for that system. If you purchased and nc4000, it is possible that there is no USB cable to connect the Bluetooth module to. Was there a cable or did you have to install one?
The WiFi would be easy to install since it is Mini PCI but, the entire system would have to be torn apart in order to install the Bluetooth module. This is why there is no option kit for that particular system; it is not user installable.
If the Bluetooth module was not a Bluetooth by hp module it won't work with the stack that you downloaded.
09-29-2013 10:42 AM
can you share where i can found the internal blutooth device attached on the board on the nx6120 lap top, i have searched every where on the board of laptop but unable to finde blutooth device, actually my lappy's blutooth not working well, due to blutooth usb also not working, so i wants to remove blutooth device instead of disable it.
So could you please send me the screen shoot for the proper location of plutooth on the board of laptop.
Laptop model is nx6120.