12-10-2013 02:55 PM
Hello ... I've recently bought HP Probook 4540s and everything works fine except the fingerprint sensor
My labtop has windows 8 installed and all drivers and devices are working fine but the fingerprint sensor is not appearing in the windows device manager nor in the HP protect tools.. At the beginning I thought it's a hardware problem until the operating system detected the fingerprint sensor while I'm logging on. This happened just once and I don't know how to get the sensor working again :(
I've installed the latest validity finger print driver and HP protect tools and HP security manager everything from HP drivers site but nothing helps.
What do you think I miss here ??