08-15-2008 03:13 AM
08-15-2008 04:15 PM
08-18-2008 11:25 PM
Actually you have to remove a jumper and power on the desktop. Shut the desktop down, replace the jumper and the password has been reset.
Like you said, however, the difference in security between a desktop and notebook is miles apart.
06-01-2009 04:31 AM
06-01-2009 10:08 AM
Which model notebook do you have? In order to answer we need a little information about the machine.
P.S. It is normally requested that people open their own thread.
06-07-2009 04:55 AM
According to the maintenance and service manual ( http://bizsupport2.austin.hp.com/bc/docs/support/S
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password:
NOTE: These steps also clear CMOS.
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see Battery on page 39).
5. Remove the real-time clock (RTC) battery (see RTC battery on page 77).
6. Wait approximately 15 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
06-08-2009 12:06 AM
thanks for coming back
I did as above did not worked. and then once again left without any batteries over night
didn't work either. the POP password is still there and the laptop is pretty usless.
not sure what the furhter step would take...
06-08-2009 11:36 AM
Are you sure it is the power-on-password and not a hard drive password? If it is a hard drive password then you will have to replace the hard drive.
The procedure listed above is taken directly out of the maintenance and service guide.
You might also want to contact a HP service rep and ask for a price quote.
06-08-2009 11:41 AM
I just remembered an old thread where someone had asked about the POP for a Compaq EVO. Here is the response.
Miguel Rivas May 18, 2009 20:53:16 GMT Unassigned
I did it the first time and it did not clear the password. Afterwords, I tried it again and instead of hitting F1 to save the changes, I entered the System Setup (BIOS) by hitting F10. This allowed me to change the start up and power-on passwords by entering them as blank. *Note: You will be given the options after the memory test is complete.
Maybe this will help you, too.
10-26-2012 05:14 PM
After three failed passwords do you receive a halt code???
Post that code.
****Click the Thumbs up to say thanks****
****Please mark Accept As Solution if it solves your problem****
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
Microsoft Registered Refurbisher
Registered Microsoft Partner
Apple Certified Macintosh Technician Certification in progress. .