cant find bluetooth on my hp probook 4540s windows 8 (5962 Views)
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Occasional Visitor
MajidKorai
Posts: 1
Registered: ‎03-08-2013
Message 1 of 4 (5,962 Views)

cant find bluetooth on my hp probook 4540s windows 8

[ Edited ]

I am having trouble using bluetooth on my HP probook 4540s.

I cant find any device drivers installed in device manager for bluetooth.

I also tried to download the drivers from HP website and install, but it always ended up in an error message like this

 

"The wizard was interupted before Ralink bluetooth stack64 could be completely installed."

 

My device is energy star with windows 8 64 bit

Product number: C6Z35UT#ABA

 

Here is the driver link i am trying to install

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

I have atteched the error message screenshot.

 

Honored Contributor
Toffy
Posts: 648
Registered: ‎03-08-2013
Message 2 of 4 (5,899 Views)

Re: cant find Bluetooth on my hp probook 4540s windows 8

[ Edited ]

Download the Ralink Wlan patch update for Bluetooth support . (Bluetooth and Wlan on the same card)

 

Don't forget the new Bios and driver updates

 

 

 

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Occasional Contributor
Pravesh_Mathema
Posts: 6
Registered: ‎03-15-2013
Message 3 of 4 (5,868 Views)

Re: cant find Bluetooth on my hp probook 4540s windows 8

I am having trouble using bluetooth on my HP probook 4540s.I have installed driver which i downloaded from hp offical site.But also it doesnot support,,Atheros AR 3012 bluetooth,,,bluetooth peripheral device is not installed,help me out. its probooj 4540s
Occasional Visitor
Denitch
Posts: 1
Registered: ‎06-14-2014
Message 4 of 4 (1,167 Views)

Re: cant find bluetooth on my hp probook 4540s windows 8

Hello all,

 

I've just buy a PC of model HP PROBOOK 4540s, and I can't find bluetooth in device manager screen as shown in picture attached.

 

Is it a problem of functionality activation in BIOS...? Please, can somebody help me to solve this problem...?

 

I'm very confused, and I rest my hopes on you.

 

My PC caracteristics :
- HP ProBook 4540s
- Serial number : 2CE3360TMB
- Product number : F0X25ES#ABV
- BIOS : 68IRR Ver. F.41
- Operating system : Windows 8.1 x64
- RAM : 8Go
- Graphic adapter : Intel(R) HD Graphics 4000
- Hard disk : TOSHIBA MQ01ABF050 (500Go)
- Guarantee limit : 08/10/2014

 

Thanks in advance for your prompt feedback.

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