03-08-2013 11:44 AM - edited 03-08-2013 11:48 AM
I am having trouble using bluetooth on my HP probook 4540s.
I cant find any device drivers installed in device manager for bluetooth.
I also tried to download the drivers from HP website and install, but it always ended up in an error message like this
"The wizard was interupted before Ralink bluetooth stack64 could be completely installed."
My device is energy star with windows 8 64 bit
Product number: C6Z35UT#ABA
Here is the driver link i am trying to install
I have atteched the error message screenshot.
03-12-2013 08:54 AM - edited 03-12-2013 03:04 PM
Download the Ralink Wlan patch update for Bluetooth support . (Bluetooth and Wlan on the same card)
Don't forget the new Bios and driver updates
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
03-15-2013 12:30 AM
06-14-2014 02:59 AM
I've just buy a PC of model HP PROBOOK 4540s, and I can't find bluetooth in device manager screen as shown in picture attached.
Is it a problem of functionality activation in BIOS...? Please, can somebody help me to solve this problem...?
I'm very confused, and I rest my hopes on you.
My PC caracteristics :
- HP ProBook 4540s
- Serial number : 2CE3360TMB
- Product number : F0X25ES#ABV
- BIOS : 68IRR Ver. F.41
- Operating system : Windows 8.1 x64
- RAM : 8Go
- Graphic adapter : Intel(R) HD Graphics 4000
- Hard disk : TOSHIBA MQ01ABF050 (500Go)
- Guarantee limit : 08/10/2014
Thanks in advance for your prompt feedback.