08-28-2013 01:40 AM - edited 08-28-2013 01:44 AM
Hi! If someone have any tip what to do more, please help!
HP ProBook 4530s
BOIS: 68SRR ver.F.41
I have WWAN non-ready notebook (no additional Mini PCI-E slot installed)
Installed only WiFi+BT (HP p/n: 592775-001) card in additional Mini PCI-E Half Height slot - WiFi is working in notebook with no problems.
After motherboard replacement, when powering notebook I have message:
Wireless Module not supported
WWAN Module ID (703)
Why this message appears? I have no WWAN module installed!
I was trying:
1) Loading BIOS defaults
2) Upgrade to latest BIOS from HP
3) When remove WiFi+BT card – this message appear anyway
4) When disable Wireless in BIOS – this message appear anyway
I have heard about BIOS card whitelist, but as I know no solution is found.
How to remove this message? Maybe hard reset? Why system is pointing to WWAN module I never had?
09-03-2013 11:08 AM
Is the wireless disabled in HP Connection Manager?
Open the HP Connection Manager and choose Preferences. Here you can deselect the Wi-Fi options.
09-05-2013 11:57 AM
Hi, ironcoog! Thank you for your attention to my prob.
Now I performed minimal start: Motherboard + CPU + RAM + LCD + power.
That's it. So no additional devices connected.
Still this message :( Maybe it stored as error in BIOS flash? (as a vehicle controller, you know, once was error, then error is stored until reset)...
Also I have tried to replace WiFi module with non-compatible. Then I see 2 messages - 1st about WWAN module, 2nd about WLAN module not supported. When placing back "native" WLAN card - message about WLAN disappear, but message about WWAN still there.
Also I have removed BIOS battery and started notebook to fully reset BIOS, nothing helps.
Maybe some other tricks could be done with BIOS to reset to factory state?
09-10-2013 10:28 AM
The HP 4530s ProBook can be configured - at the factory - with or without a wwan card. It is possible that when the motherboard was replaced, a wwan-version may have been installed and that is why you may be seeing the issue. The BIOS sees the wwan missing. That is my best guess. I suspect, you may have to go back to HP support and get the motherboad changed to the appropriate version.
I may be wrong in this answer, but sounds logical to me. Hope this helps