Re: WWAN Wireless Problems Using HP Connection Manager (1185 Views)
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Occasional Visitor
Wingman
Posts: 1
Registered: ‎11-09-2010
Message 1 of 5 (2,379 Views)

WWAN Wireless Problems Using HP Connection Manager

On a new 2540p Laptop i7 Running Windows XP Pro, we are unable to get the Mobile Broadband Module to work even though we have downloaded the Drivers and HP Connection Manager

We get the following error -

 

A problem has occured communicating with one of your devices HPCM will continue to monitor your device. This message will disappear and all application functionality will be restored when your device becomes avaliable"

 

I have downloaded the wireless assistant to ensure the Mobile broadband device is up and running and also checked the device is switched on in the BIOS help!!

Advisor
Bernard Seeff
Posts: 16
Registered: ‎11-10-2007
Message 2 of 5 (2,288 Views)

Re: WWAN Wireless Problems Using HP Connection Manager

I have a similar problem and would appreciate it if someone from HP could post a solution.

Frequent Visitor
Cygapb
Posts: 1
Registered: ‎02-22-2011
Message 3 of 5 (1,970 Views)

Re: WWAN Wireless Problems Using HP Connection Manager

The same problem.  Really need a solution to this problem. Already tried all the methods ...

Occasional Visitor
nananice
Posts: 2
Registered: ‎07-09-2011
Message 4 of 5 (1,592 Views)

Re: WWAN Wireless Problems Using HP Connection Manager

I use Elitebook 8440P and I have the same problem with HPCM. Please some one from HP contact me immidiately.

 

- I use window7 pro - 

Occasional Visitor
tr0l0l0
Posts: 1
Registered: ‎04-08-2012
Message 5 of 5 (1,185 Views)

Re: WWAN Wireless Problems Using HP Connection Manager

HP ProBook 6560b.

Win7 x64 pro clean install. Just new. Updated with SoftPaq download manager.

Error when I try to make a new wwan profile:

2012.04.08 21:06:50.897|00000B04|Error      |App::LogUnhandledError{void(System.Exception)}|=============== ASSEMBLY INFORMATION ===============

--- Executing Assembly ---
Full Name: HPConnectionManager, Version=4.1.22.1, Culture=neutral, PublicKeyToken=null
Location: C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPConnectionManager.exe
Version: 4.1.22.1
File Version: 4.1.22.1
Creation Date: 23 мая 2011 г. 11:46:06
Last Modified Date: 23 мая 2011 г. 11:46:06


=============== EXCEPTION ===============

--- Assembly ---
Full Name: HPConnectionManager, Version=4.1.22.1, Culture=neutral, PublicKeyToken=null
Location: C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPConnectionManager.exe
Version: 4.1.22.1
File Version: 4.1.22.1
Creation Date: 23 мая 2011 г. 11:46:06
Last Modified Date: 23 мая 2011 г. 11:46:06
Exception Type: System.NullReferenceException

--- Error message ---

В экземпляре объекта не задана ссылка на объект.

--- Stack trace ---

   в HPConnectionManager.Dialogs.CustomizeGsmConnectionSettingsDialog.ValidateSettings()
   в HPConnectionManager.Dialogs.CustomizeGsmConnectionSettingsDialog.buttonOk_Click(Object sender, RoutedEventArgs e)
   в System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   в System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   в System.Windows.Controls.Button.OnClick()
   в System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   в System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   в System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   в System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   в System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   в System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   в System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   в System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   в System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   в System.Windows.Input.InputManager.ProcessStagingArea()
   в System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   в System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   в System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   в System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   в System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   в MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   в MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   в System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   в System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)

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