Probook 4540s Trackpad (Mousepad) does not work (550 Views)
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Occasional Visitor
JoelWilliam91
Posts: 1
Registered: ‎07-29-2013
Message 1 of 3 (550 Views)

Probook 4540s Trackpad (Mousepad) does not work

I originally posted this in the general hp support forums however was directed here as my laptop is a Business Model.


I realise this is a problem a lot of people have that can be fixed by simply double tapping the little dot on the touchpad top left corner to enable it.


This however does not work for me and my touchpad still will not respond.
i have plugged in a usb mouse and everything works fine with that.

I have updated the drivers and still nothing.

My laptop is the HP Probook 4540 s, Intel Core i7 3612QM @ 2.10 GZ, 8gb memory 64bit Windows 7

If this were due to something having spilt on the keyboard and touchpad, is the touchpad replaceable? how would i clean the touchpad? (aside from wiping over the surface) 
I was using my laptop at a gig when i first noticed the touchpad not responding. although i am not aware of any drinks being spilt on it, it is possible.


Occasional Visitor
companycmd
Posts: 1
Registered: ‎02-14-2014
Message 2 of 3 (272 Views)

Re: Probook 4540s Trackpad (Mousepad) does not work

Is anyone getting any responses from HP on this??

Acclaimed Contributor
Dennis Handly
Posts: 25,087
Registered: ‎03-06-2006
Message 3 of 3 (268 Views)

Re: Probook 4540s Trackpad (Mousepad) does not work

>Is anyone getting any responses from HP on this?

 

This is a peer to peer forum, not an official HP support site.
Have you tried contacting the HPSC?
http://www.hp.com/go/hpsc

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