NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0 (48883 Views)
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Occasional Visitor
Jos Verberkmoes
Posts: 5
Registered: ‎01-04-2008
Message 1 of 11 (48,883 Views)
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NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

I have an NC6320 with an Unknown Device (error) referring to ACPI\HPQ0006\2&DABA3FF&0.

I already installed many drivers but I cannot get the problem solved.

Thanks in advance for your advice.

Jos Verberkmoes
Honored Contributor
Marcin W
Posts: 1,083
Registered: ‎09-01-2006
Message 2 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

HP Quick Launch Buttons device and driver
You can see my documents and work (and donate, if you like it) on www.gammu.org and www.mwiacek.com
Occasional Visitor
Jos Verberkmoes
Posts: 5
Registered: ‎01-04-2008
Message 3 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

Hallo Marcin,

Thanks for your feedback. I have installed the HP Quick Launch Buttons and also many drivers to solve two last issues on my notebook. I still wonder which driver I am missing.

In "other devices" in device manager I have two issues:
1. Mass Storage Controller
Device Instance ID: PCI\VEN_104C&DEV_803B&SUBSYS_30AA103C&REV_00\4&2EC233395&0&32F0
2. Unknown device
Device instance ID: ACPI\HPQ0006\2&DABA3FF&0

Honored Contributor
Marcin W
Posts: 1,083
Registered: ‎09-01-2006
Message 4 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

> PCI\VEN_104C&DEV_803B

this one seems to be flash card reader from texas instruments. install "Texas Instruments Media Card Driver" and (for xp) "High-Speed Secure Digital (SD) Card Driver"

> ACPI\HPQ0006

these are definitely quick launch buttons. In download page I see only "HP Quick Launch Buttons Critical Security Update", not driver. You have probably to wait until HP will add it into page.
You can see my documents and work (and donate, if you like it) on www.gammu.org and www.mwiacek.com
Occasional Visitor
Jos Verberkmoes
Posts: 5
Registered: ‎01-04-2008
Message 5 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

Hall Marcin,

Thanks. I will try the card ones. I will contact HP on Monday for the Quick Launch Buttons! I let you know.

Jos.
Occasional Visitor
Jos Verberkmoes
Posts: 5
Registered: ‎01-04-2008
Message 6 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

Hallo Marcin

The issue with the Mass Storage Controller
(Device Instance ID: PCI\VEN_104C&DEV_803B&SUBSYS_30AA103C&REV_00\4&2EC233395&0&32F0)

has been solved by installing the Texas Instruments Media Card Drivers (SP33416)

I first tried the High Speed SD Card Driver but that did not solve it.

Jos.

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Jan-Willem Hulzinga
Posts: 2
Registered: ‎01-10-2008
Message 7 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

Hey there Jos, i got the same problem end got it fixed by installing the driver from this http://www.opendrivers.com/freedownload/240768/hp-quick-launch-buttons-6.40-b-windows-2000-xp(x32-x64)-vista(x32-x64)-download.html site. Once installed i didn't have any unknown device anymore. (also had the problem with acpi\hpq0006)

ope this will help you as well.

Good luck
Occasional Visitor
Jos Verberkmoes
Posts: 5
Registered: ‎01-04-2008
Message 8 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

Hall Jan-Willam,

Thanks a lot for your input. It solved the problem. Now my laptop is trouble free finally.

Kind regards,
Jos Verberkmoes.


Occasional Visitor
Jan-Willem Hulzinga
Posts: 2
Registered: ‎01-10-2008
Message 9 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

I'm glad i could help.
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ceasar sabarre
Posts: 3
Registered: ‎03-04-2009
Message 10 of 11 (48,883 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

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Pete F
Posts: 1
Registered: ‎12-22-2009
Message 11 of 11 (42,886 Views)

Re: NC6320 - Unknown Device - ACPI\HPQ0006\2&DABA3FF&0

Great stuff thanks :)
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