Invalid serial number Probook 4515s (745 Views)
Occasional Visitor
Posts: 1
Registered: ‎02-23-2011
Message 1 of 2 (745 Views)

Invalid serial number Probook 4515s

[ Edited ]

I have replaced the motherboard on a Probook4515s
On boot the HP welcome screen shows “invalid serial number” in the left corner.
I have entered the new motherboard serial number in the asset number space in the bios
But it still shows the same message, Any ideas??



p.S. This thread has been moved from Archived Desktops and Workstations Boards > Windows based to Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. - Hp forum moderator

Trusted Contributor
Posts: 103
Registered: ‎11-19-2004
Message 2 of 2 (745 Views)

Re: Invalid serial number Probook 4515s

I suspect you need to run a utility called hpsetcfg.exe but I don't know where to get it. Aparantly it's an internal HP utility or something. Maybe you can get it by trolling the internet or get someone in support to give it to you.

Good luck.
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