Invalid serial number Probook 4515s (633 Views)
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Occasional Visitor
trebby91
Posts: 1
Registered: ‎02-23-2011
Message 1 of 2 (633 Views)

Invalid serial number Probook 4515s

[ Edited ]

I have replaced the motherboard on a Probook4515s
On boot the HP welcome screen shows “invalid serial number” in the left corner.
I have entered the new motherboard serial number in the asset number space in the bios
But it still shows the same message, Any ideas??

 

 

p.S. This thread has been moved from Archived Desktops and Workstations Boards > Windows based to Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. - Hp forum moderator

Trusted Contributor
Michael Sillers
Posts: 103
Registered: ‎11-19-2004
Message 2 of 2 (633 Views)

Re: Invalid serial number Probook 4515s

I suspect you need to run a utility called hpsetcfg.exe but I don't know where to get it. Aparantly it's an internal HP utility or something. Maybe you can get it by trolling the internet or get someone in support to give it to you.

Good luck.
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